23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.
Do what it says in the email and email arbitrationoptout@23andme.com that you do not agree with the new terms of service and opt out of arbitration.
If you have an account with them, do this right now.
Here’s an email template for what to write: https://www.patreon.com/posts/94164861
Isn’t this illegal?
Of course, and in some places a TOS isn’t even legally binding.
No, but that doesn’t mean it’s legally enforceable.
You can’t sign away negligence in a contract.
Yes but they’ll just outspend the average person in court. It’s a fucked design
I had them destroy my sample and delete my data the week they went public, so I’m glad we’ve finally reached the “I told you so” phase of this.
How can you be sure they did what you requested? How can you verify?
If I was that guy I would dig for the leak and search through it. If I would find even a shred of my data, that’s a lawsuit.
“But they clicked the imaginary button, your Honor. How can they still have rights ?”
“They lost my genome” is certainly a 2023 phrase.
bruh
So, our main interactions happened in the past, your fault and abuse of me happened in the past, and now, in the present, you can slip a little “go out of your way or the legal terms governing our interactions in the past will be altered” clause in an email, and it’s all legal?
(Hold on, let me try applying a rule of thumb that helps me answer legal questions like this: Would this help the rich and powerful maintain riches and power?… Yes. I think the answer to my question above is yes.)
I’d argue the the interactions and faults of the past should be governed by the agreement we had in the past.
Wow, that’s dirty. The email you need to opt out at is different from what they link. If you don’t respond, you automatically agree to their new TOS which bars you from taking class action against them. Shady af.
Ok but is fuchs a real last name lol
It’s literally just “Fox” in German.
Did they lose anyone’s genome? That’s not what’s been reported. They certainly lost customer information and this is definitely a super shitty move to trick you into waiving some rights, but I’ve seen no reporting that says they lost full DNA information.
They have disabled the download data button and refuse to provide customers with a copy of their own data. I have been trying to get a copy of my data for over a month and they just tell me they’ll consider re-enabling the button in the future.