• slaacaa@lemmy.world
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    5 months ago

    I work at a big EU company, MS top partner / strategic account etc. We wanted to implement MS Dynamics CRM in one of our newer business lines, we barely got a reply to our official emails.

    After some informal discussions, we were told that salespeople are now only incentivized to sell Copilot, so they don’t really bother with the rest.

    If MS is overinvesting to ride the AI hype as a middle man, while letting their core business capabilities (Windows and Office) decline, they will be in trouble in the long term.

    • FiniteBanjo@lemmy.today
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      5 months ago

      Windows actually aren’t a very big share of their revenue, but Office is yeah.

      • greenskye@lemm.ee
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        5 months ago

        It’s kind of crazy to me that their AI product is already 50% of the revenue of their OS product. The thing that a stupidly high amount of computers require to even function for most people.

        • FiniteBanjo@lemmy.today
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          5 months ago

          TBH if it weren’t for windows I don’t think anybody would be dumb enough to use a Mac computer. Microsoft really wasting potential in the OS market, though, I agree.

          • pumpkinseedoil@sh.itjust.works
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            5 months ago

            As someone who tried macOS and really didn’t like it I still have to say that you’re overreacting. It is worth using if you want everything to look good while never ever configuring anything yourself (many things can’t be changed), and if you want all your devices to work together without any setup (requires buying all devices from Apple).

            It can’t do anything that other OS can’t. But it does many things out of the box.

            • FiniteBanjo@lemmy.today
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              5 months ago

              Look, mate, Apple will betray you at every possible turn. The prices they charge don’t justify the products they sell, and you incur risks by merely using their products which fail after only a few years and you’re not allowed to repair. Literally every reason you would purchase a mac, you would be better off to go with Linux or Windows instead. Even if you like the efficiency of the apple ARM processors, which they hold the advantage in only via anticompetitive market practices, their low lifespan doesn’t seem to justify the cost. Generally they’re built to last about 7 years, due to California regulations, but they experience major slowdowns and failures after about 2 or 3.

              And the entire time: you’ll funneling money into sweatshop operations.

          • theherk@lemmy.world
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            5 months ago

            Yeah those MacBooks are really known for their poor build quality and terrible efficiency.

  • EnderMB@lemmy.world
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    5 months ago

    All of big tech is really worried about this.

    • Apple is worried about its own science output, with many of their office heavily employing data scientists. A lot of people slate Siri, but Apple’s scientists put out a lot of solid research.
    • Amazon is plugging GenAI into practically everything to appease their execs, because it’s the only way to get funding. Moonshot ideas are dead, and all that remains is layoffs, PIP, and pumping AI into shit where it doesn’t belong to make shareholders happy. The innovation died, and AI replaced it.
    • Google has let AI divisions take over both search and big parts of ads. Both are reporting worse experiences for users, but don’t worry, any engineer worth anything was laid off and there are no opportunities in other divisions for you either. If there are, they probably got offshored…
    • Meta is struggling a lot less, probably because they were smart enough to lay off in one go, but they’re still plugging AI shite in places no one asked for it, with many divisions now severely down in headcount.

    If the AI boom is a dud, I can see many of these companies reducing their output further. If someone comes along and competes in their primary offering, there’s a real concern that they’ll lose ground in ways that were unthinkable mere years ago. Someone could legitimately challenge Google on search right now, and someone could build a cheap shop that doesn’t sell Chinese tat and uses local suppliers to compete with Amazon. Tech really shat the bed during the last economic downturn.

      • MataVatnik@lemmy.world
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        5 months ago

        AI did boom, but people don’t realize the peak happened a year ago. Now all we have is latecomers with FOMO. It’s gonna be all incremental gains from here on.

        • Halcyon@discuss.tchncs.de
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          4 months ago

          I think the true use case for these AI technologies is yet to come. What most people are doing with the “AI” tools available today is just gambling around. But working with personal computers could be changing fundamentally in the coming years.

    • normanwall@lemmy.world
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      5 months ago

      Google has let AI divisions take over both search

      I fucking bing’d something the other day to get a better search result. What the fuck google.

      • Subverb@lemmy.world
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        5 months ago

        Try Kagi. Paid search engines are the future in order to extract yourself from the enshittification of “free” search engines.

          • fluxc0@lemmy.world
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            4 months ago

            yeah, that seems rough on kagi’s part. i used the free trial, and then just moved onto startpage because startpage doesn’t make me pay.