Plex, the free streaming app, laid off approximately 20% of its staff, TechCrunch has learned, which will affect all departments, including the Personal Media teams.

“This is by far the hardest decision we’ve had to make at Plex,” CEO Keith Valory said in a statement. “These are all wonderful people, great colleagues, and good friends. But we believe it is the right thing for the long-term health and stability of Plex.”

The streaming app gives users a single destination to upload and organize content (video, audio and photos) from their own server while also allowing them to stream it via mobile app, smart TV or desktop.

In recent years, however, Plex has invested in free, ad-supported streaming (FAST) and live TV offerings. The FAST market has become saturated as many companies have entered the space. Plus, the overall advertising industry has taken a hit, making it harder for companies to earn enough revenue.

Valory noted in his statement that the company was significantly impacted by the slowdown. “While we adjusted our business plan last year after the shift in equity markets to get us back on a path to profitability without having to cut personnel expenses, the downturn in the ad market in Q2 put significantly more pressure on our business and ultimately it became clear that we would need to take additional measures in order to maintain a confident path to profitability within the next 18 months,” he said.

He added that the company is still expected to see 30% growth this year.

According to a Slack message from Valory, obtained by The Verge, which first reported the layoffs, Valory noted that 37 employees would be impacted.

Additionally, it seems that Plex may have had another round of layoffs earlier this year. Five months ago, a former account executive posted on LinkedIn that they were “affected by company layoffs.”

As of January, the company had 175 employees, and its revenue was in the double-digit millions.

Updated 6/29/23 at 12:10 p.m. ET with a statement from CEO.

  • CaldeiraG@lemmy.world
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    1 year ago

    Well, it’s pretty unsurprising considering all companies are doing the same.

    I’ve given a chance to Jellyfin but it’s really frustating how it simply refused to play video files without any descriptive error logs. I think it mostly doesn’t work properly on HEVC files (I think Edge is the only browser that properly supports x265) and my Android TV also doesn’t play the damn thing.

    Also adding that video files from the same release (which assumed are the same encoder), they either work perfectly or just refuse to work :(

    I do not pay for Plex but I considered in the past getting a lifetime sub x)

    • Briongloid@aussie.zone
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      1 year ago

      I’ve had a lifetime licence for a couple years, I’m becoming more and more bitter about the service but jellyfin isn’t as appropriate for the people I share with.

      Plex isn’t improving its core service, in favour of focusing on new FAST customers, but there just isn’t an alternative so they get to abuse their position.

    • ralothar@lemmy.world
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      1 year ago

      After having checked out Plex, Jellyfin and Emby I’ve decided the latter was still my favorite. Jellyfin just isn’t there yet, lack of built in image-scrubbers, intro-outro-detection and quality clients just makes it inconvenient for me. Plex’s external authentication makes it a no go for me.

      Emby is the only one that’s focused on what it tries to achieve and delivers. Also the support team is super helpful and pushes out fixes in a pretty good time. Not FOSS though

    • AustralianSimon@lemmy.world
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      1 year ago

      HEVC files work fine in JF. I stream to a smart (android) TV, Shield and windows app. You need to have transcoding enabled though for smart tvs and browsers which isn’t really an option for docker unless you have the grunt on your host.

      • CaldeiraG@lemmy.world
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        1 year ago

        Docker does work for transcoding but because I’m using Proxmox it’s slightly more complicated since I want my windows VMs to not be a slog and run mediaservers on a iGPU.

        Atleast on Plex it can do software transcode and not be bothered by an annoying “cannot play this media on this device”. This was a few months ago and I still run both but Plex serves me fine fot the time being