sanqueue@lemmy.world to Technology@lemmy.worldEnglish · 9 months agoDark side of Starbucks app: Coffee giant accused of rigging payments to the tune of nearly $900 million over 5 years | Fortunefortune.comexternal-linkmessage-square16fedilinkarrow-up1166arrow-down18
arrow-up1158arrow-down1external-linkDark side of Starbucks app: Coffee giant accused of rigging payments to the tune of nearly $900 million over 5 years | Fortunefortune.comsanqueue@lemmy.world to Technology@lemmy.worldEnglish · 9 months agomessage-square16fedilink
minus-squareskydivekingair@lemmy.worldlinkfedilinkEnglisharrow-up23arrow-down5·9 months agoAnd yet they still claimed an average of $180,000,000 a year the past 5 years that people didn’t spend. I’m with you this is something Starbucks probably doesn’t engineer, it’s just people being dumb.
minus-squarephoneymouse@lemmy.worldlinkfedilinkEnglisharrow-up22·9 months agoIt’s definitely a dark pattern built into the app / gift card experience.
minus-squarecatastrophicblues@lemmy.calinkfedilinkEnglisharrow-up8arrow-down2·9 months agoKind of. The app doesn’t in any way tell you that you can use the card balance to pay part of your bill and then use a credit card for the rest; I only found out when a barista told me
And yet they still claimed an average of $180,000,000 a year the past 5 years that people didn’t spend.
I’m with you this is something Starbucks probably doesn’t engineer, it’s just people being dumb.
It’s definitely a dark pattern built into the app / gift card experience.
Kind of. The app doesn’t in any way tell you that you can use the card balance to pay part of your bill and then use a credit card for the rest; I only found out when a barista told me