Supermarket responds after Reddit user’s warning about self-checkout overcharge — ‘Was annoyed that the total amount due on my supermarket purchase did not equate to the individual items I purchased.’::‘Was annoyed that the amount due on my Woolies purchase did not equate to the individual items I purchased.’
So it was resolved instore to their even better benefit, AND the person still went and posted a false story to shame and blame them?
People are fucking weird.
That’s still a major software bug. What a POS.
It is indeed a Point of Sale, albeit a shitty one
Not major if it only impacts the price shown on the itemized price screen of clearance mangos in one store and the total price charged is correct.
Is this news?
It certainly doesn’t belong in /technology, right?
What’s even worse is 7News published the story.
instore
Not a word, my dude.
In-store is, and language is fluid. If you understood what I meant we succeeded in communicating, anything else is you just trying to be better than someone else.
Languageisfluid isacommon excusefor people whoare justwrong.
Okay Luddite.
I apologize for knowing how to spell.
So where do we draw the line on when new words can’t be created anymore? Shakespeare? Wassup? Crunk? Your username even has LOL in it, I don’t think we should be taking language lessons from someone who parades that around….
An online forum lacking in content and engagement isn’t the place to make a stand against minor mistakes that don’t detract from the conversation.
What I’m making a stand against is the position that there’s no such thing as bad grammar because it’s all just language evolution.
Is gofuckyourself a word?
Ignoring the price discount on the mangos, the answer here is sales tax, right? Because otherwise it would be $15.70. It’s a bad design that tax amounts don’t show up on the itemized screen (but probably on the final screen after that).
Tell me if anyone knows for sure, otherwise I’m going to assume that’s the issue…
EDIT: Thank you folks, asked and answered! Then, I’m back to being very confused…
Only the US adds sales tax after the original price, everywhere else it’s included in the price on the shelf.
Not just the US, Canada is like this too.
Unfortunately. Should be all-in price.
Itemized prices should already include tax.
Total will also include tax.
But receipts will outline how much of the total was tax.
Source: am Australian
Doesn’t Australia include the tax in the listed price of the item instead of adding it at the end?
Yes it does
Does Australia charge tax on groceries?
Depends on what it is.
But most raw food is tax free
The last 4 scanned items listed on screen but “5” items scanned. I’d dare say the fifth items that isn’t shown on screen accounts for the difference?
According to the article the mangos were on sale for a higher price than what showed up on the screen, it totaled them correct but there was a mistake with it saying .80 cents per mango. They gave them the mangos for free apparently and apologized. Same thing would have happened whether or not it was a self checkout or a person, the item was entered incorrectly into the system.
Always verify what you are buying.
There’s 2 mangoes.
We are living in the future!
I’ve come to realise at least half of the stuff posted on Reddit these days, especially more so on the popular subs, are all designed to make you angry.
It’s things like posting incorrect info in the title, posting a comic / image that’s been deliberately designed to get you angry, someone really wanting their 5 minutes of fame like this guy, or some post from some bigot.
It’s so tiring. Have started to notice it on Lemmy too.
The news aggregator communities tend to post the clickbait titles verbatim because it’s generally frowned upon to editorialize them. However a few users do put a proper heading or a short summary in the post body which I appreciate.
We have our share of drama llamas here as you know, but we also have pictures of !crows@lemmy.ml, !cat@lemmy.world, !superbowl@lemmy.world.
If you follow !toronto@lemmy.ca and !vancouver@lemmy.ca you will see my picture posts of various cityscapes.
Lastly, beehaw.org is a bit closed off from some instances but their server is a bit more chill outside of their politics community.
This is just how it works in the US and Canada, though.
$1.50 scanned.
Your total is $1.65.
Would you like to make a donation to a children’s charity?
- $1
- $2
- $5
- (other)
Please select a tip percentage:
- 18%
- 20%
- 25%
- 100%
- (other)
They want a tip at self-serve? That’s ridiculous!
They’re making a joke.
Tempest in a teapot.
Did they call someone over when they saw the discrepancy? Because, you know, mistakes happen.
I frequently have something not scan, or not come up right. There’s a button for help, there’s always someone right there anyway, hell, had a clerk walk up and help when he noticed I hit the wrong button. They pay attention.
“I was annoyed”… That a system misreported something? If I was annoyed every time that happened I’d never not be annoyed.
What’s with this sudden “self checkout rage bait” this week? Who’s pushing what agenda?
deleted by creator
There’s a lot of "I deserve to have a human scan items” takes that are bafflingly stupid.
I know, right? People should be glad that prices are rising while wages are stagnating and now having to do additional work to reduce cost and increase profits for corporations.
I also don’t get the entitled assholes in restaurants. You wan’t to be waited on? Just go up to the cook directly yourself and tell them what you want to eat. And then bring it to your table that you’ve cleaned up yourself. In fact, restaurants should get rid of cooks as well. Just go to the restaurant and cook your own meal, you lazy bastards!
deleted by creator
I’m a fan of stores hiring even more cashiers and them working fewer hours (without a paycut, ofcourse; sonething like 4 day workweek) to spread out the workload and having more people employed and reducing the long lines.
I am a fan of not replacing all the cashiers with selfcheckouts.
I am a fan of putting mechanisms in place that reduce the incidence of RSI. Not to mention the fact that there are occupations with a high incidence of much much harsher illnesses and injuries etc.
I am a fan of people having more free time after they get off work instead of having to spend it waiting in line for someone to finally check their items out and then having to spend a long time doing it themselves.
And I never said it was to hurt corporations but that your comment sounded like bootlicking. But, yeah, I want cashiers because everyone only goes to the store for a single item. Nice strawman you got there.
deleted by creator
You do realize that the elderly and disabled people go shopping too, right?
How is your point being proven? Also, read my comment again, I edited some stuff. Might edit it some more later, IDK. I mean, your only argument seems to be “high incidence of RSI and people are lazy hurr durr.”
Funnily enough humans have been scamming them at checkouts for decades. Adding stuff to the the scales for example, wrong fruit codes, lots of options.
Did they call someone over when they saw the discrepancy? Because, you know, mistakes happen.
Not in software. The software is doing exactly what it was programmed to do.
So no software has ever glitched before and output a wrong result? What world do you live in?
Or a HUMAN forgot to update the pricing. 😱
Fact is, I see this all the time with stuff that’s labelled for sale. More than half the time I need a clerk to correct things that have a sale sticker and price on them at the grocery store, because that stuff changes daily.
If there’re two different items calculations one “real” one and “display” that’s an intentional choice made because they know there can be discrepancies.
Most likely an oversight.
The real question would be how did the clerk/store handle it when pointed out?
I’ve never once had a grocery store quibble over a discrepancy - they’ve always just overrode the price, right then, and went on with their day. At most taking a minute.
Compare that to before there were barcodes, and just price stickers on things (yes, I’m that old). This was a LOT more hassle.
Ever see a sitcom where the clerk is calling for a price check over the intercom? Yep, that’s what they used to do. Most of the time we’d tell them nevermind, don’t bother, because it took too damn long and there was a line of 3+ filled, large carts behind us…because checkout took forever as the clerk rang in, manually, every item. Pulled out their sheets to verify prices, code, etc.
