Excerpt
After booking a Ryanair flight through the online travel agency eDreams, the complainant received an email from Ryanair requesting her to complete a “verification process”. She was presented with the choice of either verifying through facial recognition – or going to the check-in counter at the airport more than two hours before departure. The complainant would not have been able to board the flight if she had refused to obey these instructions. She was even charged a small fee for the “verification process”.
Do people still use travel agencies? I’ve never really understood the benefit of it aside from the convenience of not needing to look stuff up yourself
Just now I realized that it was a travel agency, if at least it was an online buy, but makes zero sense if you bought it from a travel agency.
My wife and I used a Travel Agent for our honeymoon. We had a lot going on and it was just something we could take off our plate. It was honestly a pretty easy experience, though I probably wouldn’t use it in most circumstances.
Not only that, you are forced to create an account on Ryanairs website. Its just an disgusting practice and you should avoid them as much as possible.
I’m currently on a trip I booked via RyanAir, lots of silly fees, but only a verification code sent via e-mail.
In general, Ryanair is such a trash company. It’s not that much cheaper, and sometimes even more expensive. I was coming back from a company offsite, and the only available flight was from Ryanair. The terminal in Lisbon was the shittier one, very loud and not many places to sit. The flight was two hours late, we queued in the hallway for 45 minutes, and when boarding the flight, the pilot was yelling from the window to hurry up or otherwise we’d need to land to another airport with a two hour bus drive to the destination.
Never again.
