• theatomictruth@lemmy.world
    link
    fedilink
    English
    arrow-up
    1
    ·
    9 months ago

    I still write 2 cheques a year because my water bill can only be paid via physical mail (or in person I guess), I’m pretty sure fax is still common in our medical industry.

    • Confused_Emus@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      9 months ago

      What is it with water departments being such Luddites?! Having lived in a few different cities in a few different states, they always seem to be the one utility that’s the biggest pain in the ass to work with. Gotta go down to their city office to start service - make sure to bring a voided check if you want to set up an auto draft to pay the bill because they don’t take cards. Online account management? Nah, the closest they have to an online presence is their About page on the city website.

      WHY?!