Absolutely disgusting behaviour from an official Samsung technician who swipes a exacto knife on a customers TV to void his warrenty.
I woke up from a nap, watch the first minute of this and said to myself. Damn, Louis Rossmann needs to see this, then the chad appeared on the screen like a genie
The company addressed the issue though. I’d agree with you if they were like “oh well, things happen” and that was it.
No one got away with anything.
Imagine if he didn’t have a recording though, yikes. I hope this employee was fired.
Yeah, the are many other reasons I don’t buy Samsung anymore but a singular PoS employee that did something they made good on wouldn’t be a reason to quit. Now if this was a common behaviour by employees that would be a different thing but I don’t think there’s a rash of TV-slitting assholes working for them.