I mean, I get it, but when the wrong tool is used so ubiquitously, you have to start asking questions about why people aren’t using the “right” tool. Forums seem to end up being hostile to newcomers, with all this “did you search the forum first you fucking noob?” mentality. Having a living place for real-time questions and discussion just feels better, same way email exchanges feel terrible after using Slack for so long. You can still have incredibly toxic people in real-time chat servers, obviously, but there just seems to be less overall stress to keep the posts in the forum “pristine” or… whatever that was.

Not being able to search for old content is a huge con to real-time chat. Even if the history is retained forever (in self-hosted instances), real-time messages just aren’t the best bits of data to recall later like forum posts. Clear drawback.

Still, people are using discord, not to spite forums, but because it works, is free, and is easy.