Amazon Fresh is moving away from a feature of its grocery stores where customers could skip checkout altogether.

Amazon is phasing out its checkout-less grocery stores with “Just Walk Out” technology, first reported by The Information Tuesday. The company’s senior vice president of grocery stores says they’re moving away from Just Walk Out, which relied on cameras and sensors to track what people were leaving the store with.

  • Darkassassin07@lemmy.caEnglish
    0·
    7 months ago

    According to The Information, 700 out of 1,000 Just Walk Out sales required human reviewers as of 2022. This widely missed Amazon’s internal goals of reaching less than 50 reviews per 1,000 sales.

    Lmao.

      • iAmTheTot@kbin.social
        0·
        7 months ago

        I’m not an expert but uh, I don’t think this had anything to do with AI. It was just a scanner in a basket.

        • Darkassassin07@lemmy.caEnglish
          0·
          7 months ago

          Scanners in baskets/carts is what they are replacing this with.

          The ‘Just Walk Out’ system was as the name implies; grab product and leave. No scanners, no checkout, no cashiers; just cameras watching you shop, and a heavy implication that that video is primarily watched by AI to determine your purchases. AFAIK the only scanners were to read a qr code on entry to associate you with your amazon account; the rest is hands off. Or at least that’s what it’s supposed to be. Seems there’s a lot more labour under the hood than the advertising said. Shocker.

            • Ottomateeverything@lemmy.worldEnglish
              0·
              7 months ago

              Yes, because when you run systems like that, you use the AI, and you have the people as a fallback for when the AI fails.

              It was primarily watched by people in India because the AI was failing the vast majority of the time.

              So yeah, the state of the art AI is… Failing at its job 70% of the time. Instead of the hoped goal of 5%.

              • Harbinger01173430@lemmy.worldEnglish
                01·
                7 months ago

                Can’t they just…add sensors to the items and add them to your Amazon account cart anytime you add pick one, dunno, using some proximity stuff from the phone itself, then charge for the items once the phone leaves the store?

      • Harbinger01173430@lemmy.worldEnglish
        01·
        7 months ago

        Meanwhile, my college machine learning model made to recognize three types of flower by sepal length: 92% success rate.

  • tsonfeir@lemm.eeEnglish
    0·
    7 months ago

    What is preventing someone from just walking into a random store with no Amazon account and walking out with stuff?

      • remotelove@lemmy.caEnglish
        0·
        7 months ago

        Not much. Employees don’t give a fuck and if they did, they would probably get fired for trying to stop a thief.

        Actually, many places where I live are scaling back self-checkout. I suspect it’s because the geniuses who tried to save a buck by getting rid of tellers didn’t realize they would lose more from theft. (It’s amazing how many people don’t give two fucks about shareholder profits, actually.)