Raivo launched another update today with the following message:
Dear users,
We apologize for the issues caused by our recent update. Please be assured that we are working around the clock to find a solution for this situation. In this version, we have implemented a temporary fix that enables the import and export feature.
If you receive a prompt asking you to choose between offline backup or iCloud, please select iCloud and enter your MASTERKEY. This will allow you to recover all of your codes.
We are still working and conducting thorough testing to determine how we can resolve this issue. We appreciate your patience.
Best regards,
Unfortunately I did not sync my app to iCloud previously due to distrust with Apple, which I acknowledge is entirely my fault. This means I was not able to recover my codes.
I suggest using 2FAS instead of Raivo. I’ve used it for 9 months and had no issues whatsoever.
Edit: @pr0927@lemmy.world has also recommended ente
@emptyfish@beehaw.org, luck is in your favor.
If you can afford it, I personally highly recommend just buying two USB-C hardware Yubikeys and storing it on there. Built in back up and if you put it on your keyring, it’s always nearby. You can still use your phone to access the code as well.
Not exactly super helpful for solving this problem but since you’re already going to have to reset or get new accounts, it’s a good time to switch over if you’re interested.