IT administrators are struggling to deal with the ongoing fallout from the faulty CrowdStrike update. One spoke to The Register to share what it is like at the coalface.

Speaking on condition of anonymity, the administrator, who is responsible for a fleet of devices, many of which are used within warehouses, told us: “It is very disturbing that a single AV update can take down more machines than a global denial of service attack. I know some businesses that have hundreds of machines down. For me, it was about 25 percent of our PCs and 10 percent of servers.”

He isn’t alone. An administrator on Reddit said 40 percent of servers were affected, along with 70 percent of client computers stuck in a bootloop, or approximately 1,000 endpoints.

Sadly, for our administrator, things are less than ideal.

Another Redditor posted: "They sent us a patch but it required we boot into safe mode.

"We can’t boot into safe mode because our BitLocker keys are stored inside of a service that we can’t login to because our AD is down.

    • Hotzilla@sopuli.xyz
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      4 months ago

      Issue is not just on servers, but endpoints also. Servers are something that you can relatively easily fix, because they are either virtualized or physically in same location.

      But endpoints you might have thousand physical locations, and IT need to visit all of them (POS, info/commercial displays, IoT sensors etc.).

      • Miaou@jlai.lu
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        4 months ago

        Parent comment applies even more so to such endpoints imo

    • kent_eh@lemmy.ca
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      4 months ago

      My former employer had a bunch of windows servers providing remote desktops for us to access some proprietary (and often legacy) mission critical software.

      Part of the security policy was that any machines in the possession of end users were assumed to be untrustworthy, so they kept the applications locked down on the servers.

    • CaptPretentious@lemmy.world
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      4 months ago

      I’m the corporate world, very much Windows gets used. I know Lemmy likes a circle jerk around Linux. But in the corporate world you find various OS’s for both desktop and servers. I had to support several different OS’s and developed only for two. They all suck in different ways there are no clear winners.

      • Dark Arc@social.packetloss.gg
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        4 months ago

        It’s not just a circle jerk in this case. Windows is dominant for desktop usage but Linux has like 90% of the server market and is used for basically all new server projects.

        Paying for Windows licensing when it doesn’t benefit you, it’s silly, and that’s been realized for years.

    • stoly@lemmy.world
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      4 months ago

      I can’t imagine how much work it would be to migrate all your services onto Linux. The problem was people adopting windows in the first place.

      • douglasg14b@lemmy.world
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        4 months ago

        I love the Linux bros coming out of the woodwork on this one when this could have very well have been Linux on the receiving end of this shit show. Given that it’s a kernal level software issue, and not necessarily an OS one.

        It’s largely infeasible to use Linux for many, most, of these endpoints. But facts are hard.

        • save_the_humans@leminal.space
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          4 months ago

          Hey man, let us have this one. Any immutable/atomic distribution could have either prevented this or easily rolled back the update. Not to mention a Linux offering by something like Red Hat, for example, wouldnt recommend installing closed source third party kernel modules for exactly this reason. Not sure about the feasibility of these endpoints, but the way things are generally done on, and the philosophy of, Linux could very well have avoided this catastrophe.

        • jabjoe@feddit.uk
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          4 months ago

          The is no single Linux. It’s not a monoculture like that. There are many distros with different build options, different configurations and different components.

          Also culture is different. Very few Linux admins would be happy putting in a closed blob kernel driver for anything. In Windows world that’s the norm, but not Linux.

          What’s just happened to Windows world would be harder in Linux world. At worse, one distros rolls out a killer update. Some distros would just reboot to the previous kernel.

        • flop_leash_973@lemmy.world
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          4 months ago

          They are just butt hurt that this whole thing really shines a light on how inaccurate the line of “the world runs on Linux” truly is.

          The world runs on a lot of different things for different reasons and that does not fit nicely into their Richard Stallman like world view.

          • pathief@lemmy.world
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            4 months ago

            Just to clarify: the world runs in linux servers. The market share for the non-server market is abysmal.

            • jabjoe@feddit.uk
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              4 months ago

              Except lots of IoT things, router, etc. Also Cromebooks and Steamdecks. And us GNU/Linux people. Android is Linux, just not GNU/Linux. Really isn’t just servers.

              • pathief@lemmy.world
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                4 months ago

                I don’t know too much about IoT but I wouldn’t say linux runs the world in any of the other markets you mentioned.

                I would say while technically Android uses a modified linux kernel, you can’t put it under the same umbrella.

                Either way I don’t want to get too much into these technicalities. I was simply trying to say that Linux is king on servers, not really on the market where all this crazyness happened.