I can tell you that at least for stuff I work on, every single comment entered into those little dialogs is read by a human that actually works in a meaningful role on the product.

Comments that curse and complain with no topic in mind are useless, and easily ignored. Take two seconds and tell them exactly what is bothering you and what you’d rather see, and things might actually get better.

Anyone that gives anyone in the service industry less than a 10 on those support/delivery surveys is a cop.

[citation needed]

Given that my Mastodon feed is around 15% pooptoots (where I like it), it seems that you’re following the wrong people.

Pre-Eternal September.

I don’t trust Google with a goddamn thing, and Microsoft couldn’t get its shit together.

All the more reason to not reuse passwords, use a password manager, and turn on 2FA.