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I reached out to Roku support regarding this. The rep told me “why are you complaining. You are the only one.” He then disconnected the chat. I’ve reached out to my state’s AG to report this. No action so far but waiting. If there are enough complaints, that might help move the needle.
What Roku is doing should be completely illegal - bricking the product after purchasing it for full price if you don’t agree to waiving your rights.
One of the funniest things about most of these companies enforcing RTO is that their “on-site interviews” are still virtual. So you believe being in-person is more effective except when it comes to paying for travel expenses for interviewees.
Just shows the massive hypocrisy behind these RTO mandates.