Is it good? Are there any better alternatives?

      • ttyybb@lemmy.world
        51·
        21 days ago

        I still think it would be better to give the user freedom, and just give a warning that there are privacy risks.

      • JustEnoughDucks@feddit.nl
        2·
        20 days ago

        There is a small important distinction.

        It is because there is no proprietary e2e encryption by default exclusively while communicating with others on tuta.

        E2e encryption for 99.99999% of emails is via passworded pgp that everyone else has and uses or not encrypted at all. I have tuta for years and have yet to send or recieve a single encrypted mail that is the reason that they can’t have a 3rd party app outside of tuta’s own advertisements I get served.

        It is vendor lock in. Pure, plain, and simple.

        Wouldn’t be as much of a problem if their client wasn’t so bad. No auto moving messages as far as I can tell, absolutely horrid search functionality where I can type the sender email word for word and it will find 0 results, and just having almost no productivity or inbox managing features in general

    • fizzle@quokk.auEnglish
      7·
      21 days ago

      LOL. Thats kinda absurd. So many people seem to recommend it but…

      • devfuuu@lemmy.world
        36·
        21 days ago

        Most people don’t need 3rd party clients and just use the web interface or wtv is the native app for the product they are using. Using thunderbird or K9 clients for example is a fringe use case for most people anyway.

        • mr_noxx@lemmy.mlEnglish
          5·
          21 days ago

          I’m not sure I would call using a third-party email client a ‘fringe’ use case. As of yesterday, Thunderbird has 10,992,366 active daily installations. Sure, it’s probably not as many as mobile clients, but that’s still a helluva lot of people using it.

        • fizzle@quokk.auEnglish
          41·
          21 days ago

          Yeah, only nutty fringe dwellers would want to use an email client to manage their email. /s

    • onlooker@lemmy.ml
      81·
      21 days ago

      I’ve been on Posteo for years now, they’ve been rock solid. As for Tuta.io, the issue specifically is no IMAP support, which is what third party email clients need to function.

      I thought I’d also mention Protonmail, which might look good, but is in a similar boat. They technically do provide IMAP support, but not in a way that matters. If you wanted to connect Protonmail to Thunderbird or, if you’re an insane person, Microsoft Outlook, you’d need another app running on your PC along with your email app called Proton Bridge, which just sounds like a hassle. No mobile version either.

      I’d say stick with Posteo. Alternatively, if you want to use your own domain name, I’ve heard good things about mailbox.org.

        • onlooker@lemmy.ml
          71·
          21 days ago

          My bad, I wasn’t clear enough. I actually meant Proton Bridge has no mobile version, meaning you can only use the official app you mentioned, but not any third party apps like K-9 Mail/Thunderbird or FairEmail.

          • Lets_Disco@retrolemmy.com
            4·
            21 days ago

            Aw yeah that makes sense actually on rereading it. I think i was going to try the Proton Bridge at first on moving to Linux but then saw it was only available via their paid version.

            That put me off lol, so I’m just sticking to using it via browser and their own mobile app for now.

      • murmelade@lemmy.mlEnglish
        4·
        21 days ago

        I deleted my Protonmail after learning about their metadata filtering practices. The more you learn about Proton the sketchier they seem.

    • ByteMe@lemmy.world
      1·
      20 days ago

      I don’t mind non 3rd party, I want it for secondary email for now.

      Posteo is paid only unfortunately:(

      • CarrotsHaveEars@lemmy.ml
        4·
        20 days ago

        Fortunate for me, Posteo is a pair service so that their employees can live a good life by working. I get their service. I pay. I don’t like someone else paying for me then show me ads or sell my data.

  • uninvitedguest@piefed.caEnglish
    15·
    21 days ago

    I just migrated away from Tuta after trying the service for a year. I like it well enough, but it presented too many frustrations to be a service to pay for.

    1. While they have labels (yay!) their inbox rules cannot apply labels so you are stuck manually tagging everything (boo!) - and the UI for manually tagging could use improvement.
    2. Mobile (Android) notifications stop working frequently.
    3. While they integrate their contacts in to the Android contact list, they refuse to integrate their calendar with the Android system calendar - meaning I cannot pull a consolidated list of calendar events in to my launcher, and am stuck using their calendar application (which could use a lot of improvement).
    4. If you set a calendar event reminder, and then change the time of the event, the reminder will go off at the original event time (or 15/30 minutes before, whatever you set it to).
    5. Long refreshes when loading the inbox. Navigating back to the application often has the server disconnected, then you have to wait a spell for it to reconnect so you can carry on.

    After searching around and checking purelymail, infomaniak, mailbox.org, mxroute, migadu, zoho, etc. I landed on fastmail (with my own domain) predominantly because of their implementation of labels (super slick). Their mobile app and desktop applications are also very slick. Contacts/calendar sync in to the Android System is done through DavX, but I also have it syncing to my Nextcloud instance. It’s a more expensive solution than the others, but labels (tags/categories) are such an important part of my workflow that there aren’t a lot of options unless I wanted to go back to M365/Google Workspace.

    If I was to give up labels, I’d probably go with infomaniak or mailbox.org. Both of their offerings were slick and the price was right.

    • q7mJI7tk1@lemmy.world
      2·
      19 days ago

      Thanks for your comment. I’ve had Infomaniak for the past year but find the UI/UX annoying. Same with Mailbox which I used for a few months before that. I’ve just tried Fastmail and love it already. Does everything I wanted Infomaniak to do. Davx with auto configure, Google calendar sync. And like you say, the apps are slick.

  • Sims@lemmy.ml
    112·
    21 days ago

    Killed my account bc they didn’t feel I used it enough. F’em…

    • wiki_me@lemmy.mlEnglish
      2·
      20 days ago

      It costs real world money to keep that data. tbf i don’t think you would find a service that does not delete inactive accounts. iirc when i did a market survey to find a new email address basically all free providers didn’t guarantee keeping your data if the account is free and inactive.

  • ShotDonkey@lemmy.world
    5·
    19 days ago

    Posteo is the gold standard for me. They are absolutely solid in terms of values while making no big fuss about their (excellent) work - other than Tuta and Proton.

  • thelocalhostinger@lemmy.world
    5·
    21 days ago

    Payed for 5 years, but now I’m in the progress of migrating to a “regular” mailservice. Problems I have with tuta: The client has become super slow in recent months, it seems to get worse and worse. Notifications don’t arrive or arrive too late (Android). No other way than to use it with their clients. No offline support (or at least it doesn’t work for me). UI/UX isn’t that great either.

      • thelocalhostinger@lemmy.world
        2·
        20 days ago

        Depends on your needs. It’s reasonable for mails you don’t need instantly or offline, but at the same time should be encrypted at rest. I don’t know if there is a new pricing model now, but I have paid 1€ a month, so basically nothing. If you don’t mind the downsides and encryption is important to you, it’s a very fair price I think.

  • Asfalttikyntaja@sopuli.xyz
    3·
    20 days ago

    I have used it a couple years now and I don’t have anything to complain. It has worked perfectly fine all the time.

  • sunstoned@lemmus.orgEnglish
    3·
    19 days ago

    I paid for it for years but it’s just too limited. Inbox rules suck. Tags technically exist but are half baked.

    Searching your tuta inbox is terrible. By default it sets the search window to a few days, and searching your entire inbox takes (not exaggerating) ~1000x as long as any other provider I’ve used. Where I expect a few seconds it takes tens of minutes to search a time window of ~1 month which for me might be ~1000 emails total.

  • ijhoo@lemmy.ml
    3·
    20 days ago

    paid for a year a while back when they had some discount. will not renew.

    like others have said:

    • no standard protocols support to use other clients and their clients are shit
    • no client improvement in the last year
    • their pricing buckets are weird and the price per gigabyte is too high

    it’s a niche product. if e2ee is the primary goal, that’s fine. it’s not what most people want/need. as far as I see it, we lack a good service with no tracking/mining and tuta is just too much limiting.

  • taco_daemon@lemmy.zip
    2·
    21 days ago

    i’ve been a tuta (paid) user for 3 years and im thinking of self-hosting or switching providers bc i now want to use a third party client

    i want to check out mailo because they support custom domains and have catchall functionality and are in the EU (like tuta) but allow third party clients

  • ErenOnizuka@lemmy.dbzer0.com
    2·
    19 days ago

    I don’t like it because you can’t use the mail address in any mail app. Only in their app or in the browser.

    So when they dropped app support for my phone I had to use the web version. But then they also dropped the support for that.

    Just like Microsoft they are declaring a perfectly fine phone (MS with PCs) obsolete and make it unusable (MS W11). All in the name of “Security”. (Even though you can access the web version of tuta on a PC running Windows XP, a >20 year old OS. I have tried that in a VM after I couldn’t access it on my phone. How hypocritical.)

    I am not going to start my PC just to check my emails. I have deleted my account.

  • BrilliantBadger@piefed.caEnglish
    2·
    21 days ago

    Tuta is great, I like it has its own client, in particular Linux has so few options. Thunderbird is became concerning for me based upon FF underpinning & associated AI moves

    That said, I team it with Posteo which is also great, and hard to beat the price

    Both bring solid reputation & strong company values & ethics

    Tuta works only with its clients

    Posteo doesn’t do custom domains

    In any case you can try Tuta for free.  :)

  • orenj@lemmy.sdf.orgEnglish
    2·
    20 days ago

    I prefer it over gmail and outlook, but as others have said, it leaves a bit to be desired