• kevinsky@feddit.nl
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    28 days ago

    It also draws a bunch of negative attention to Samsung for this scummy move. Ideally more media pick this up.

    That samsung doesn’t have a replacement drive in stock is a blatant lie. They just want to sell him one for the inflated price.

    They never used to give you full refunds when these drives lost value over time. And if they did it wasn’t what you paid origionally. Now their price is ballooned and suddenly they are eager to do so.

    It’s extremely clear what Samsung is doing here.

    Edit/Addendum that i take no credit for:

    Evidently it’s against their own warranty terms: https://semiconductor.samsung.com/consumer-storage/support/warranty/

    In the event Samsung determines, in its sole discretion, that the Product suffers from defects in material or workmanship and does not substantially conform to the published specifications under normal use, for as long as You own the Product and during the limited warranty period, and subject to the conditions and exceptions stated in this Agreement, Samsung will, at its option, either: (1) repair or replace the Product with new or refurbished Product of equal or greater capacity and functionality; or (2) refund the then current market value of the Product at the time the warranty claim is made to Samsung if Samsung is unable to repair or replace the Product.