Retailers in Europe, like Booths supermarkets, and the United States, like Walmart, are pulling back on having self-checkout in light of complaints and shoplifting.
Same at my Costco. They have 6 or maybe even 9 “self checkouts” and each is manned by an employee who scans everything without removing anything from the cart. Its basically a compact checkout. Recently was in another area and the Costco had true self checkouts with weight sensors messing up and requiring employee overide and all. It was a pain in the ass.
They have the weighing thing, and then also the people who count your items at the door… so it would be hard to do. I think the thought was it’s just more efficient to help if the employees are already standing there.
I went to Costco, did self checkout and an employee walked up and offered to do it and I was just what? Didn’t really make sense to me.
Same at my Costco. They have 6 or maybe even 9 “self checkouts” and each is manned by an employee who scans everything without removing anything from the cart. Its basically a compact checkout. Recently was in another area and the Costco had true self checkouts with weight sensors messing up and requiring employee overide and all. It was a pain in the ass.
I think it depends. Sometimes they are scanning everything, sometimes they just scan the large items.
I read somewhere that this can mean they think you might steal stuff.
At my Costco they have employees at every self check out. Pretty counterintuitive but eh. I treat it like a “10 items or less” sort of thing
They have the weighing thing, and then also the people who count your items at the door… so it would be hard to do. I think the thought was it’s just more efficient to help if the employees are already standing there.