Your post reminded me. I worked tech support for years at an ISP and we would not help people with Linux systems. Only Windows or Macs. Android on a cell but only help with connecting to Wi-Fi and very basic settings up email if they used the ISP email.
In my opinion, Linux’s biggest weakness is that it doesn’t idiot proof itself.
That’s why it will never go beyond running a server that only qualified technicians will ever be able to touch.
That’s why businesses/people who don’t want to trouble shoot pcs get Windows or MacOS.
Linux is not for them, yet.
Unless a enterprise version of some distro ever launches (that is for users, not servers) and has a usesble alternative to the MMC to mass control user groups and idiot proof the hell out of the distro, for the average person it won’t be useable before too long.
I used to work in IT, and even on heavly locked down laptops, people still found ways to corrupt the OS/programs on Windows (Chrome, Outlook,MS office suit, ect). Someone would complain their outlook is slow/doesn’t work, and you find out they managed to get outlook to reload 20k+ emails every time they close and reopen the app.
Or their chrome won’t load a web page, and you find out chromes got 20gigs of web pages/pictures/cookies, ect that they never cleared. Dates on some files go back over a decade.
I even had someone who managed to change their default boot drive somehow. I don’t know if that one ever got resolved.
If people can’t even manage to maintain a web browser or a desktop email app, there is no way they will be able to use Linux. Linux requires a little more then basic knowledge to use properly.
I’m pretty literate with tech/PCs, but I ruined my first few Linux distros just by trying to set it up the way I wanted it set up. Even now, a few years later, I still have tons to learn. I still feel like an amature with Linux, and I use it most days.
Your post reminded me. I worked tech support for years at an ISP and we would not help people with Linux systems. Only Windows or Macs. Android on a cell but only help with connecting to Wi-Fi and very basic settings up email if they used the ISP email.
I can totally see why thru refused Linux.
In my opinion, Linux’s biggest weakness is that it doesn’t idiot proof itself. That’s why it will never go beyond running a server that only qualified technicians will ever be able to touch. That’s why businesses/people who don’t want to trouble shoot pcs get Windows or MacOS. Linux is not for them, yet.
Unless a enterprise version of some distro ever launches (that is for users, not servers) and has a usesble alternative to the MMC to mass control user groups and idiot proof the hell out of the distro, for the average person it won’t be useable before too long.
I used to work in IT, and even on heavly locked down laptops, people still found ways to corrupt the OS/programs on Windows (Chrome, Outlook,MS office suit, ect). Someone would complain their outlook is slow/doesn’t work, and you find out they managed to get outlook to reload 20k+ emails every time they close and reopen the app. Or their chrome won’t load a web page, and you find out chromes got 20gigs of web pages/pictures/cookies, ect that they never cleared. Dates on some files go back over a decade. I even had someone who managed to change their default boot drive somehow. I don’t know if that one ever got resolved.
If people can’t even manage to maintain a web browser or a desktop email app, there is no way they will be able to use Linux. Linux requires a little more then basic knowledge to use properly. I’m pretty literate with tech/PCs, but I ruined my first few Linux distros just by trying to set it up the way I wanted it set up. Even now, a few years later, I still have tons to learn. I still feel like an amature with Linux, and I use it most days.