With regard to my previous post, I have run enough diagnosis and checks to determine it is primarily the SSD at fault for the malfunctioning of my homelab. It’s recently bought so all of its parts are under warranty, plus the SSD is manufactured by the same brand.

What I am worried about is how the manufacturer is going to diagnose the homelab when it’s running Linux. Since the manufacturer is a local brand, I am doubtful whether they have experience working on anything other than Windows, especially since the homelab came preinstalled with it. There could be a possibility that they could outright reject the product from repair. I’ve checked their warranty policy and does state that warranty will be void under “fault or failure resulting from software or user facilitated minor adjustments and settings”, however I cannot say if switching OS comes under this or not.

I wanted to know your thoughts on how I should proceed with preparing the homelab for a warranty claim like this. Should I submit it with the Linux installation intact or replace it a fresh install of Windows just for this case? I’ve discussed this with one of my friends who is in favour of the latter, though I doubt this approach as well since they could question the fresh install itself.

In case this is needed to be said, getting this repaired under warranty is the only practical option I have. I don’t have any spare SSD with me nor I have spare money to buy one and fix it myself. Also I have not tampered with the device in any other way, so I don’t think they can reject the warranty claim for any other reason.