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![](https://fry.gs/pictrs/image/c6832070-8625-4688-b9e5-5d519541e092.png)
Yeah, I do the same with my mortgage. Statements emailed to me monthly so I never need to log in to get them (annual escrow statement as well). Payments made via my normal bank’s Bill Pay feature. No reason to ever log in to my mortgage holder’s website/app.
I mean, machine learning and AI does have benefits especially in research in the medical field. The consumer AI products are just stupid though.