As evidence, the lawsuit cites unnamed “courageous whistleblowers” who allege that WhatsApp and Meta employees can request to view a user’s messages through a simple process, thus bypassing the app’s end-to-end encryption. “A worker need only send a ‘task’ (i.e., request via Meta’s internal system) to a Meta engineer with an explanation that they need access to WhatsApp messages for their job,” the lawsuit claims. “The Meta engineering team will then grant access – often without any scrutiny at all – and the worker’s workstation will then have a new window or widget available that can pull up any WhatsApp user’s messages based on the user’s User ID number, which is unique to a user but identical across all Meta products.”

“Once the Meta worker has this access, they can read users’ messages by opening the widget; no separate decryption step is required,” the 51-page complaint adds. “The WhatsApp messages appear in widgets commingled with widgets containing messages from unencrypted sources. Messages appear almost as soon as they are communicated – essentially, in real-time. Moreover, access is unlimited in temporal scope, with Meta workers able to access messages from the time users first activated their accounts, including those messages users believe they have deleted.” The lawsuit does not provide any technical details to back up the rather sensational claims.

    • CeeBee_Eh@lemmy.world
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      4 days ago

      Any claims around E2EE is pointless, since it’s impossible to verify.

      This is objectively false. Reverse engineering is a thing, as is packet inspection.

      • snowboardbumvt@lemmy.world
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        Reverse engineering is theoretically possible, but often very difficult in practice.

        I’m not enough of an expert in cryptography to know for sure if packet inspection would allow you to tell if a ciphertext could be decrypted by a second “back door” key. My gut says it’s not possible, but I’d be happy to be proven wrong.

  • lavander@lemmy.dbzer0.com
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    Call me old fashioned but I really think that for real E2EE the vendor of the encryption and the vendor of the infrastructure should be two different entities.

    For example PGP/GPG on <any mail provider>… great! Proton? Not great

    Jabber/XMMP with e2ee encryption great! WhatsApp/Telegram/signal… less so (sure I take signal over the other two every day… but it’s enough to compromise a single entity for accessing the data)

    • phtheven@lemmy.world
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      Okay Old Fashioned, but doesn’t open source encryption audited by a third party solve this problem? Signal protocol for example? Also proton, I’m guessing, but I’m too lazy to check

        • phtheven@lemmy.world
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          By this logic, can we trust any open source software, even if they claim to use some third party encryption? They could say they’re using a super secure encryption, even show it implemented in their open source code base, then just put the other, secret evil backdoor code base in production? Is there a way for any open source project to prove that the code in their open source repo is the code in production?

      • lavander@lemmy.dbzer0.com
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        Unfortunately even the best intentioned and best audited project can be compromised. So that is not a guarantee (sure, much better than closed source but that is a given)

        You may be forced by a rubber hose attack (or legal one) to insert vulnerabilities in your code… and you have the traffic… a single point to attack… signal/proton/etc

        Is it possible with two different vendors? Sure it is but it is way more complicated

      • lavander@lemmy.dbzer0.com
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        Yeah and I think it’s a pity. It’s the byproduct of “app culture” everything has to be easy. One button, plug and play…

        Unfortunately like many things in life “saving” (time and effort n this case) has a cost

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      No if this is proven it would be a real scandal and would bring a lot of users to better alternatives.

      If it’s false that’s good too, since then WA has e2e encryption

      • MrSoup@lemmy.zip
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        would bring a lot of users to better alternatives.

        Most users of whatsapp don’t care about e2e. They hardly even know what it is.

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          No but average people understand the concept of meta reading and accessing your private message. That would be a scandal and righly so

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          They don’t know what e2e encryption is, but they sure as hell know what “employees have access to all your messages” means. Sure, it makes it harder for them to find a good alternative, but it will scare some away from Meta (unknown how many will actually care).

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          “Your messages are public and being read by silicon valley creeps”

          That easy enough to understand.

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        It’s already a known risk, because WA uses centralized key management and servers, and always has regardless what Meta says. If you believe their bullshit, then I feel sad for you.

        Also…you don’t think that LAWYERS willing to go up against Meta would have rock solid proof from these whistleblowers FIRST before filing a lawsuit?

        C’mon now, buddy.

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          I’m surprised anyone is surprised. It’s been known since WhatsApp came out that it’s not true e2ee because meta holds your keys.

          • just_another_person@lemmy.world
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            Well they did this whole stupid “rebranding” of it becoming e2e after Facebook bought them a few years back, but literally every security researchers was like “Nahhhh, pass”.

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          Also…you don’t think that LAWYERS willing to go up against Meta would have rock solid proof from these whistleblowers FIRST before filing a lawsuit?

          This is not how civil court works. It’s not trial by combat. There is no standard for the quality of lawsuits filed. And despite what the ambulance chasers say on TV, Layers get paid even when they loose.

          “alleged in a lawsuit…” is the same level of credibility as “they out here saying…”.

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            It doesn’t matter if it’s criminal or civil. The costs to bring such a case are massive, and you’re leaving yourself open to a behemoth like Meta just dragging out the case for lengthy periods of time which drastically increase those costs.

            No law firm files suit against a giant company like this unless they have rock solid proof they will, at the very least, land a settlement plus recuperation of costs. Just not a thing.

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        What are the better alternatives? because it seems like the comment section is flooded with people (yourself included) that don’t understand that most (probably all) e2e messaging apps are vulnerable to this attack as long as they trust a centralized server.

        The issue isn’t an encryption one, it’s a trust one that requires you to trust the makers of the messaging app and the servers the apps connect to (and the method by which the app is distributed to you).

        • Zak@lemmy.world
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          Signal uses reproducible builds for its Android client, and I think for desktop as well. That means it’s possible to verify that a particular Signal package is built from the open source Signal codebase. I don’t have to trust Signal because I can check or build it myself.

          If I don’t have extreme security needs, I don’t even have to check. Signal has a high enough profile that I can be confident other people have checked, likely many other people who are more skilled at auditing cryptographic code than I am.

          Trusting the server isn’t necessary because the encryption is applied by the sender’s client and removed by the recipient’s client.

          • pressanykeynow@lemmy.world
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            likely many other people who are more skilled at auditing cryptographic code than I am

            Maybe but that doesn’t mean you have the same app they do, Google may have different apks for people who could check it and for those who won’t.

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              There is a risk Google could tamper with the app for specific users if they’re installing it from Google Play. I think it’s likely security researchers would discover that if it was widespread, but there’s a chance Google could do it undetected if they targeted it selectively enough.

              People who are concerned about this can download the APK directly from Signal and check its signature before installation.

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            You’re just replacing trust in Meta with trust in Signal Inc without understanding why WhatsApp is vulnerable to this.

            Is Signal Inc more trustworthy than Meta? probably

            is Signal (app) safe from the attack described? absolutely not.

            • anon_8675309@lemmy.world
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              This is key and I don’t think Signal shies away from this. You MUST trust the code you’re running. We know there are unofficial Signal builds. You must trust them. Why? Because think of it this way. You’re running a build of Signal, you type a messages. In code that text you type then gets run through Signal’s encryption. If you’re running a non-trustworthy build, they have access to the clear text before encryption, obviously. They can encrypt it twice, once with their key and once with yours, send it to a server, decrypt theirs and send yours on to it’s destination. (for example, there’s more ways than this).

              • pressanykeynow@lemmy.world
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                The code can be okay but it’s delivery method(aka Google), the OS(aka Google) or the hardware can be compromised.

            • just_another_person@lemmy.world
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              See every other comment in this thread describing in great detail why you are wrong, but that you fundamentally DO NOT UNDERSTAND how any of this works whatsoever.

        • sexy_peach@feddit.org
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          What is your alternative? Everybody codes their own app??

          Also you’re unhinged in these comments

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        People wouldnt move. They know its not secure and they dont care enough.

      • devfuuu@lemmy.world
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        It would not. People don’t care. People don’t care that meta is an evil corp. Encryption is not even close to the top 10 reasons people use that app. It’s just a random word normal users throw around because marketing told them it’s good.

  • Delilah@lemmy.blahaj.zone
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    Wait, you are telling me that the company whos entire business is collecting personal information, including people who don’t sign up for their services, to leverage for advertising, is keeping their platforms unsecured they can continually grab more information rather than secure it?

    I for one am shocked, absolutely shocked.

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        Telegram for iOS lets you create “secret chats” but as far as I know other platforms have eliminated that functionality at the request of governments. And I would assume Apple technically controls the keys on device.

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    It is end to end encrypted but they can just pull the decrypted message from the app. This has been assumed for years, since they said they could parse messages for advertising purposes.

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      it’s not even that: they just hold the keys so can simply decrypt your messages with out your clients intervention any time they like

    • Hotzilla@sopuli.xyz
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      Hasn’t it always been that they can decrypt the backups that you personally setup in wa, this way they don’t legally lie to you when the app tells you “this chat is encrypted, even Whatsapp cannot read the messages”.

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        Yes, any time you can store and recover encrypted cloud archives across devices, without needing to transfer keys between devices, it implies that there is a key archive somewhere in the cloud. Even Signal struggles to get this both user friendly and properly secure without compromising forward secrecy. I believe they still actually make you explicitly do a local key transfer to populate a new device, even though they have cloud archives now. Whatsapp doesn’t do that. And the app also clearly leaks some amount of unencrypted data anyway, archives or not.

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    Proposed line of defense: “With all respect, M. Judge, with all the different times we fucked our users, lied to them, tricked them, experimented on them, ignored them, we already sold private discussions on Facebook in the past, our CEO and founder most famous quote is «They trust me, dumbfucks!», the list goes on and on: no one in their sane mind would genuinely believe we were not spying on Whatsapp! They try to play dumb, they could not possibly believe we were being fair and honest THIS time?!”

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    It would not be surprising if found to be true. Difficult to see how the current business model operates at a profit. Their long term goal is the usual loss leader model until a monopoly is achieved and then slug us with ads, sell all the data, hike the price, etc. Sickening to watch them cosy up to fascists. They are probably supplying any and all the agencies with intelligence scraped from their user base. If Facebook were a person they would be a psychopath.

    • Amroth@feddit.it
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      If Facebook were a person they would be a psychopath.

      I mean, Mark Zuckerberg kind of is Facebook, and he’s a psycho.

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    E2EE isn’t really relevant, when the “ends” have the functionality, to share data with Meta directly: as “reports”, “customer support”, “assistance” (Meta AI); where a UI element is the separation.

    Edit: it turns out cloud backups aren’t E2E encrypted by default… meaning: any backup data, which passes through Meta’s servers, to the cloud providers (like iCloud or Google Account), is unobscured to Meta; unless E2EE is explicitly enabled. And even then, WhatsApp’s privacy policy states: “if you use a data backup service integrated with our Services (like iCloud or Google Account), they will receive information you share with them, such as your WhatsApp messages.” So the encryption happens on the server side, meaning: Apple and Google still have full access to the content. It doesn’t matter if you, personally, refuse to use the “feature”: if the other end does, your interactions will be included in their backups.

    • partofthevoice@lemmy.zip
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      Yeah. E2EE isn’t a single open standard. It’s a general security concept / practice. There’s no way to argue that they don’t really have E2EE if in fact they do, but they keep a copy of the encryption key for themselves. Also, the workers client app can simply have the “decrypt step” done transparently. Or, a decrypted copy of the messages could be stored in a cache that the client app uses… who knows? E2EE being present or not isn’t really the main story here. It’s Meta’s obvious deceitful-ness by leveraging the implicit beliefs about E2EE held by us common folk.

      • PierceTheBubble@lemmy.ml
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        Yeah, I guess if you want users to keep sharing “confessions, [] difficult debates, or silly inside jokes” through a platform you’ve acquired, E2EE might give the WhatsApp user the false sense of privacy required.

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          It’s not End to End and The guy in the Middle. The message is encrypted from one end to the other. The detail about who has a copy of the key doesn’t spoil that fact, and I guarantee you Meta doesn’t care about using E2EE as a marketing term even if it misrepresents their actual product by matter of status quo. What matters is what they can theoretically argue in a court room.

          A proper solution would be to have an open standard that specially calls out these details, along with certifications issued by trusted third parties.

  • Seefra 1@lemmy.zip
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    Only a tech illiterate can expect privacy from a closed source program, open source is a requirement for both privacy and security.

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    I would argue that the vast majority of users don’t use WhatsApp for privacy. In the UK at least, it’s just the app everyone has and it works. I’ve actively tried to move friends over to signal, to limited success, but honestly it can be escaped how encryption is not it’s killer IP.

    • PhoenixDog@lemmy.world
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      Yup. I use Whatsapp to text my girlfriend and my work uses it as a group chat for road conditions or just shit talking.

      If you’re using it for secure purposes, you’re part of the problem.