A software update to some Amazon delivery vehicles is automatically turning off the air conditioning after a few seconds if the driver is not in their seat, according to multiple Amazon delivery drivers who are complaining about the update online.

According to Amazon delivery drivers, the new update is for the Amazon EDV (electric delivery vehicle), the custom-built Rivian van. Delivery drivers say that this update automatically turns off the air conditioning in the van if the driver is not in the vehicle for more than 30 seconds. Drivers are complaining about the update as the start of the summer season, which can be particularly difficult and dangerous for delivery drivers.

“As many of you are aware, the EDVs just got a software update where if you are out of your seat for 30 seconds with the side door open, the AC switches off,” one Amazon delivery driver said in an online forum for drivers. “We all hate this obviously.”

  • scytale@piefed.zip
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    5 months ago

    “Rivian recently released a software update for Electric Delivery Vehicles that actually extends climate control for drivers,” the Amazon spokesperson said. “As a result, the AC now runs for up to 10 minutes after a driver exits the vehicle, ensuring a cool cabin when they return. The timer resets at every stop. The AC only shuts off if the driver sliding door is left open for more than 30 seconds — a battery conservation measure.”

    So it doesn’t turn off the A/C as long as you shut the sliding door when you get out. I do understand that it’s a hassle to have to close the door after you grab the package at every stop. But you have to close the door anyway before driving. Although I’ve seen many times drivers just keep the door open the entire time they’re driving around a neighborhood with multiple stops.

    On the other hand, maybe drivers do that because they are being timed by the second, so not having to close the door saves a second or two every stop.

    • leftzero@lemmy.dbzer0.com
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      5 months ago

      Yeah, I’m as much for Amazon burning down with Bezos locked inside as anyone else, but this one is actually reasonable.

      You want to turn on your AC, close your fucking door, you damn maniac.

      • unexposedhazard@discuss.tchncs.de
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        5 months ago

        I think we all know why they dont close those doors no? Like its completely common knowledge at this point that delivery drivers get monitored down to the second and that if they dont save every bit of time possible they will get their pay cut or fired for not meeting quota. The technical solution to this is just an automatic door or curtain system that doesnt cost time to open/close but still keeps the hot air out. The moral solution is to just outlaw micro management and monitoring of delivery drivers.

    • setsubyou@lemmy.world
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      5 months ago

      Wondering how much the AC could even do if the door is left open. But maybe the hassle is also having to turn it on again every time?

      • scytale@piefed.zip
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        5 months ago

        Yeah, I think it’s more energy-intensive to keep turning the A/C on and off again and again, but there’s definitely a point where it’s more wasteful if the door is kept open long enough and it’s more friendly to the battery (and environment) if you turn it off. But it’s a moot point here because as long as the driver is delivering that door will have to be opened again and again and they’ll need the cabin cool either way.

    • WhoIzDisIz@lemmy.today
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      5 months ago

      Maybe they should have something like those magnetic self-closing mesh curtains that go in front of open patio doors? Obviously something more solid than mesh - like clear plastic sheets, but it would provide a significant conservation of the cool air while allowing the quick in & out access the drivers need. Similar curtains (more like hanging strips & without the magnetics) are routinely used in the food industry for walk-in refrigeration & freezer units.

    • Bluefruit@lemmy.world
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      5 months ago

      A friend of mine delivers for Amazon now and hates it.

      Can confirm, they expect so much of drivers. He is constantly told that he isn’t fast enough doing over 150 packages every day.

  • Miller@lemmy.world
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    5 months ago

    Is this update planned to extend all the way up the food chain to executive offices, rhetorical question of course. We all know the answer.

  • Summzashi@lemmy.world
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    5 months ago

    Nice of the headline to omit rather crucial info for the angry clicketyclicks. It only happens when nobody is in het car for more than 30 seconds AND the side door has to be open.

    Like just close the door? That side door being let open is an INSANE waste of energy.

    • fruitycoder@sh.itjust.works
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      5 months ago

      That takes time and you get punished for how long you take.

      Like listen people are pissing in bottles because they don’t have time for a break, every other little thing is going to get ignored too

      • Summzashi@lemmy.world
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        5 months ago

        Ok that’s obviously ridiculous. Still doesn’t negate the fact that it’s a massive waste of energy.

        We’re not even talking about closing the door btw, they just have to press the AC button again when they enter the car. That really can’t be that big of a deal, let alone dangerous lol. Even fastening your seatbelt takes 5 times longer.

        • luciferofastora@feddit.org
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          5 months ago

          They’d be entering a hot car every time. That’s what they’re complaining about: The AC is supposed to keep it at a liveable temperature so they can get back, hop in and keep driving without being face fisted by the heated up cabin.

          • Summzashi@lemmy.world
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            5 months ago

            Really can’t be that bad if the giant ass side door is open and you’re only gone for a very short while each time.