Ford has admitted to rehiring hundreds of human workers after its aggressive AI adoption strategy backfired.

The US automaker hired over 350 veteran engineers, referred to internally as “gray beards”, over the past three years in order to address mistakes made by automated systems.

The staff will lead quality reviews after the automation issues cost the company billions of dollars, Bloomberg reported, while some workers will also help improve and train the AI systems.

“We had been relying more and more on automated quality systems and not getting the desired results,” said Kumar Galhotra, Ford’s chief operating officer.

“We brought back technical specialists and they hunt for failure points before a part ever reaches the plant floor.”

  • Snapz@lemmy.world
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    7 days ago

    Thousands who will NOT be rehired because of your oopsie - People with families with completely disrupted lives, you visionless, incompetent fucks.

  • HrabiaVulpes@europe.pub
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    6 days ago

    Those who think AI is like steam engine of new industrial revolution are both right and wrong. What they forget is that steam engine invented back in ancient Greece, and it didn’t spark industrial revolution until victorian times.

    Those who push AI now will flop badly, because we still lack both necessary ingredients and necessary conditions for next economic revolution.

  • Batmorous@lemmy.world
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    6 days ago

    Good replace garbage bad companies with new unionized private ones. Same for existing bad companies by unionizing the whole company stealthily

    No more stock ones, no more 1 person breaking down other peoples decades of effort/work, no more enshittification, or rat-like behavior. No more bowing to “elites” or anything else

  • teft@piefed.social
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    7 days ago

    ‘We didn’t pay as much attention as we should have to the experience of our most knowledgeable engineers,’ says automaker

    No. You wanted to replace engineers who costs hundreds of thousands of dollars a year with a glorified chatbot because it cost less (for the introductory period only) and now you’re trying to save face because it blew up in your faces.

  • Deestan@lemmy.world
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    7 days ago

    There is no justice in this. Mass layoffs with selective re-hiring was the plan all along. If AI wasn’t the excuse, “the economy” would be and it would look the same.

    Disrupt the lives of hundreds or thousands of people, indiscriminately. Then bet on being able to get enough of them to come back on weaker terms, weaker contracts, and with reset seniority.

  • [deleted]@piefed.world
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    7 days ago

    Ford hired AI

    You don’t hire A.I. any more than you hire computers or equipment. They implemented AI, or used AI, or any other term referring to a thing and not a person.

  • FlashMobOfOne@lemmy.worldOP
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    7 days ago

    Lots of bad headlines for Ford this year. This one comes after they admitted publicly that if Chinese cars were allowed in American markets they wouldn’t be able to compete. (Compete in this context really means: “Couldn’t price gouge”.)

    • CultLeader4Hire@lemmy.world
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      6 days ago

      Ford comes straight out of Nazi philosophy, Henry Ford was part of the American Nazi Party, and a huge part of that mentality is “don’t compete, destroy” the concept of doing better and earning that top spot is a foreign concept. It’s a brute force approach to manufacturing which is why they took this moronic AI route

    • MasterBlaster@lemmy.world
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      7 days ago

      Actually, it is in the total context. Battery tech, style, price, durability of Chinese electric vehicles blow away anything we have.

      The chinese government is blowing huge wads of cash supercharging their strategic technologies. Without some coordinated approach over here, there is no way to compete with that.

      Republicans have been whittling away at tech and basic science investments since the “contract with on America”. This is what happenas as a result.

    • Fishnoodle@lemmy.world
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      7 days ago

      Yeah. They’re just butt hurt because with actual competition they couldn’t charge 60k+ for an over engineered piece of shit that will strand you at any given time because of a software or hardware failure.

      My inlaws just bought a new Ford, some SUV thing, haven’t had it a year, and there’s already a recall because of a software issue. The automated Avoidance system has a bug where it can be triggered at incorrect times. WHICH WILL CAUSE THE VEHICLE TO SUDDENLY SLAM THE BRAKES WITH NO WARNING OR HUMAN INTERACTION.

      like what the actual fuck. That’s an issue that could absolutely cause a serious accident. Everyone who owns that model should be getting at least 10k in addition to the issue being fixed asap

      • FlashMobOfOne@lemmy.worldOP
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        7 days ago

        100%

        A better product means Ford has to actually produce better products, which cuts into the number of megayachts their CEO, board, and shareholders can squeeze out of their workers.

    • CultLeader4Hire@lemmy.world
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      6 days ago

      Ford made the model TT which was a truck (yes, just like the model T car) in 1924, that’s after selling an assemble yourself truck. The F series was introduced in 1948 and the F-150 is the most popular truck globally by a lot. They’re very literally the first to ever mass produce trucks… so idk what your comment is trying to say. Ford has made trucks as long as it’s made cars and is arguably one of the only vehicle manufacturers in the world that can claim to be a company that makes trucks as their original products over 100 years ago.

  • saltesc@lemmy.world
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    7 days ago

    Ford continues to have quality issues with its older vehicles, and remains the most recalled automaker in the US

    It takes so much fuck up to knock Tesla off its throne

    • FlashMobOfOne@lemmy.worldOP
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      7 days ago

      Could be, but given how genAI has trained on the whole of recorded human knowledge and still can’t accomplish basic addition in many cases, chances aren’t awful that these people will remain essential, given that Ford insists on adhering to this imprecise process.

  • nieceandtows@programming.dev
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    7 days ago

    You can at least sack somebody if they mess something up really bad, but you can’t even do that with AI as they’re just glorified autocompletes, and you were just too stupid to understand that.

  • zbyte64@awful.systems
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    7 days ago

    And the execs that made thr decision to fire in the first place will be punished by giving them bonuses.

  • jordanlund@lemmy.world
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    7 days ago

    I’m hoping / not hoping my previous employer does this.

    Letting everyone go has been a disaster, but at the same time, I’m not sure I want to go back.