I’ve heard it explained that “hey” used to be more of an urgent way to get someone’s attention, rather than a casual “hello” like it is now, so it sounded rude to some older folks.

  • Ramόn Sánchez @lemmy.world
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    10 months ago

    I just pointed out the problem. That phrase can interpreted many ways. We are also not talking about office buildings, we are specifically talking about the hospitality industry, where the language you use makes a significant impact on the customer’s experience.