When Windows users suddenly discover that their files have vanished from their desktops after interacting with OneDrive, the issue often stems from how Microsoft’s cloud service integrates with the operating system. The automatic, near-invisible shift to cloud-based storage has triggered strong reactions from users who find the feature unintuitive and, in some cases, destructive to their local files.

  • DaddleDew@lemmy.world
    link
    fedilink
    English
    arrow-up
    54
    arrow-down
    3
    ·
    edit-2
    25 days ago

    Happened to me at work where they force us to use Windows 11. I had turned on the autosave feature on a Word document I was working on. Little did I know this meant it stopped saving the changes locally and started saving them on a OneDrive copy. I then worked all day on that file.

    The next day I notice the file on OD, find it odd that it is there so I delete it because I want nothing to do with OD. I then open the local word file and realize that none of the work I did the day prior was saved.

    I figured out what happened and fortunately the file was still in the recycle bin. But fuck that whole system to begin with. It won’t even let me use the autosave feature locally.

    • u/lukmly013 💾 (lemmy.sdf.org)@lemmy.sdf.org
      link
      fedilink
      English
      arrow-up
      7
      ·
      25 days ago

      I have similar issue with Google.
      At some point I used to use Google Photos backups. I wanted to delete the backed up files, but there’s no way to do that. It would also delete them from the devices.
      And I guess it checks them based on hash, because even in the main view it always figures out where the files are currently stored, if on device, even after I moved them elsewhere. Otherwise these other images only show up in their respective folders, not the main view.

      • mrgoosmoos@lemmy.ca
        link
        fedilink
        English
        arrow-up
        3
        ·
        25 days ago

        I had trouble like this too, so what I’ve done is just give up on using Google photos in any meaningful way.

        I still sync to it as a temporary backup, but I periodically copy all media from my device to my local home storage as the true copy.

        I have yet to implement a proper open-source alternative for photo organization, but hopefully that’ll be one of the projects completed this year.

        One of the problems I was having was that I wanted to take photos that I did not want to sync to Google photos, and yeah just deleting them from Google photos would delete them from my device as well. to get around this, you can force quit the application on your phone, work with the photos however you want, and then restart the application. as long as the photos aren’t in a location you have set to sync to Google photos, it should be fine. also sorry to my coworker who had to see a whole row of photos of my dogs disgusting butthole with a ruptured anal gland before I figured that out.

    • wizardbeard@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      6
      arrow-down
      2
      ·
      25 days ago

      Go beat your IT department with hammers. I have roughly a decade in IT with primarily Windows in our environment. There’s no reason for it to suck so bad in a corporate environment. They can disable it entirely very easily, or make it work amazingly well with some effort.

      My workplace:

      • We redirect/sync My Documents and My Pictures to OneDrive seamlessly. If it’s saved in either of those, autosave is on and it’s the same file locally and on onedrive. Files saved follow to any machine. Viewable in explorer always, actually downloaded locally on the fly as needed. Obvious overlaid icon on every file to indicate if it’s synced, syncing, or not available locally (when you’re offline and can’t connect to one drive). You can right click files and folders to easily adjust if they’re always downloaded up to date locally or just on demand.

      • If there are any conflicts it can’t auto-merge (usually only non-office docs) it saves them with the source computer name appended to the end of the file name so you have each version available, and it pops up a notification that stays until it is manually dismissed, so you know it happened.

      • If for some reason you’re working on a document outside of the synced folders, office programs do not default to saving in one drive, they default to where the document was opened from or to “My Documents” for new docs, so shit doesn’t get silently moved on you. I can and have had the same doc opened on multiple machines at once, made edits on each, and it worked just like live collaboration with other users.


      It doesn’t have to suck, and it’s also easily disableable entirely in enterprise environments if your IT doesn’t want to configure it well. We kept it entirely disabled from our environment until we had our config planned and thoroughly tested with a pilot group for a few months before we let it hit the company as a whole.

      • DaddleDew@lemmy.world
        link
        fedilink
        English
        arrow-up
        4
        ·
        25 days ago

        I work for a huge organization and my local IT guys have their hands bound. I couldn’t even make a ripple in that ocean even if I tried.

        • wizardbeard@lemmy.dbzer0.com
          link
          fedilink
          English
          arrow-up
          1
          ·
          25 days ago

          I’m sorry, that sucks. It really only takes about ten minutes to search up the settings to turn off the saving redirection in Office programs and toss it in the default Group Policy settings, but I’m sure that at a huge org that would end up stuck in absurd change review hell that IT folk seem to try and avoid.

          • relativestranger@feddit.nl
            link
            fedilink
            English
            arrow-up
            3
            ·
            25 days ago

            the thing is… you shouldn’t have to “search up the settings to turn off the saving redirection in Office programs and toss it in the default Group Policy settings”. cloud shit in windows and ms office needs to be optional, and explicitly opt in

            • wizardbeard@lemmy.dbzer0.com
              link
              fedilink
              English
              arrow-up
              1
              arrow-down
              1
              ·
              25 days ago

              I don’t disagree, but corps are going to push the settings in their software and products that makes them the most money. It sucks but should be expected.

              It’d be better if there were competitve open source options with the same ease of use, of implementation at scale, and ease of management at scale, but unless you’re willing to do custom forking and dev work, most of the time it’s easier to go with whatever is the overwhelming standard is and work around the rough spots, as at least then you’ll almost never be in completely uncharted waters.

              I spent a few years building a custom solution for integrating a semi-popular but still relatively new HRIS system with a hybrid AD/Entra environment with a somewhat unique hybrid Exchange (email) setup. Doing it live, no real documentation to speak of because the few other places that had done it turn out to be consulting groups that sell their solutions for ridiculous amounts of money. My workplace has now hired an entire team and spent at least half a mil on a new software suite that will replace my solution eventually, after more dev work by this new team.

              That was after I burned a year trying to figure out how in the hell I could programatically try to clean up a horribly misconfigured and mismanaged old SolarWinds Orion setup that had accumlated tech debt for years, only to be stymied because they don’t allow public discussion of their fucking database structure, and what I found out myself was batshit. Don’t trust software that use their own custom bastardization of SQL.

              After those experiences I’m pretty damn content to stay in the land of “well documented and popular” and just work around the rough edges. Keeping up with patch and update news and delaying updates a little usually gives plenty of time to effectively opt-out by changing the settings before it hits our environment at large.

              Fuck Microsoft’s bullshit, but at some point it’s the enemy you know, especially in a corporate environment. I’m no stranger to masochism through tech work, but I’ve gotten used to MS’s brand of fuckery, as a lot of us have.

    • Screen_Shatter@lemmy.world
      link
      fedilink
      English
      arrow-up
      4
      ·
      25 days ago

      Its been years since being able to save files on my laptop hard drive for work. Its all onedrive. The company uses it as protection - if the laptop is stolen theres no proprietary data on the drive. It also ensures if my laptop breaks all my work is intact.

      The autosave feature is also linked to allowing several people to work on documents simultaneously. This is probably related to forcing onedrive use. You can share links to the files, and being able to edit simultaneously is useful. If you turn off autosave like I tend to do sometimes then when others open the file at the same time you all end up with your own version and cant see what the others are doing.

      At home I use linux. I got fed up ages ago with MS stealing my files.

      • mrgoosmoos@lemmy.ca
        link
        fedilink
        English
        arrow-up
        1
        ·
        24 days ago

        The thing that pisses me off with the auto sync option is that it’s just not how a lot of files that we have are used

        I don’t want to see a file with 10 different versions in the past week all because somebody opened it and didn’t modify it and closed it. I want to open a file, find out what I need to, and close it while knowing that I did not make any changes to that file.

        sure, this problem could be avoided somewhat by managing user permissions, but oh guess what that’s a fucking pain in the ass the way Microsoft has that set up too

  • androidisking@lemmy.world
    link
    fedilink
    English
    arrow-up
    23
    ·
    25 days ago

    The problem is most users are unaware their files were being stored on the cloud in the first place. I had a friend who kept downloading mods on his computer only to have them not show up if he was offline. Turns out it was stored on their servers and not locally. All due to Microsoft making sure they stay as little transparent as possible and not warn users that their files are automatically being stored to onedrive.

    We need heavy regulation against these sociopaths before it’s too late. This is only going to get worse.

    • The_v@lemmy.world
      link
      fedilink
      English
      arrow-up
      11
      ·
      25 days ago

      Honestly most of the issues with OneDrive are from one setting:

      Files On-Demand - it’s turned on by default. It uploads all the files in the drive to the cloud and then deletes them from the local computer. Its absolutely, fucking stupid and should be banned.

  • Meursault@lemmy.world
    link
    fedilink
    English
    arrow-up
    23
    arrow-down
    1
    ·
    25 days ago

    Happened to me, too. Now I just ignore OneDrive entirely. I don’t think Microsoft understands what cloud storage is supposed to be used for. If I delete something from the cloud, I should still have it locally on my PC. The fact that this isn’t the case means essentially, that OneDrive isn’t actually a cloud service. They’re trying to get you to pay a subscription fee to use your own hard drive. You know, the one you’re already using for free. I wonder why that isn’t taking off? 🤔

    • Derpgon@programming.dev
      link
      fedilink
      English
      arrow-up
      10
      ·
      24 days ago

      This is what made me stop using Google Photos and start self hosting Immich. I lost a video from my house construction that showed where the cables were exactly laid.

    • Ensign_Crab@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      23 days ago

      I don’t think Microsoft understands what cloud storage is supposed to be used for.

      They understand it’s for training AI. They don’t care about anything else.

    • B-TR3E@feddit.org
      link
      fedilink
      English
      arrow-up
      5
      ·
      25 days ago

      Years ago I tried to use the WIndows backup app to back up my system disk to a tape streamer. (Magnetic tapes were and still are useful as long term backup.) Result was a backup you coulndn’t recover. I don’t know what exactly was on the tape but it couldn’t be read back. Tried the same with a harddisk, same result. I’ve since then used various external backup tools that had no problem creating backups that you actually can recover from, never looked back at MS backup. You just can’t trust Microsoft to store any important data. You can only be sure they’ll fuck up sooner or later and take things in you own hands.

  • Buddahriffic@lemmy.world
    link
    fedilink
    English
    arrow-up
    15
    ·
    25 days ago

    Seeing all the horror stories in here makes me glad that I recoiled in horror the first time MS offered the idea of me putting my files on their computers instead of mine.

  • viking@infosec.pub
    link
    fedilink
    English
    arrow-up
    11
    ·
    24 days ago

    I have uninstalled One Drive and enabled a system policy that supposedly sets the default save location to c:\user\documents, and after every single fucking update it defaults back to one drive, hangs for 30 seconds until the stupid ass system realizes that there’s no such thing present, and then it opens a “save as” dialogue with some arbitrary path in %user_apps/appdata/onedrive.

    GNARF.

      • Afaithfulnihilist@lemmy.dbzer0.com
        link
        fedilink
        English
        arrow-up
        9
        ·
        24 days ago

        You know that’s a novel and insightful musing that no one’s ever thought to share before.

        It’s brave of you to go on Lemmy and suggest the solution to a Windows problem is to uninstall it.

        • Ensign_Crab@lemmy.world
          link
          fedilink
          English
          arrow-up
          3
          ·
          23 days ago

          A lot of people on lemmy long ago realized that if you have enough problems with windows, the problem is windows.

      • luciferofastora@feddit.org
        link
        fedilink
        English
        arrow-up
        2
        ·
        24 days ago

        That fix has a lot of side effects that might break something. Unless you’re intimately familiar with their setup and use case, destructive solutions aren’t a safe recommendation.

      • FierroG@lemmy.world
        link
        fedilink
        English
        arrow-up
        3
        ·
        23 days ago

        Have seen similar comments on that specifically on mint before, does mint have a particular problem with it? I used timeshift to restore manjaro a couple of times and it was very confusing but I assumed it was just me.

        • Bluewing@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          ·
          23 days ago

          I thought TimeShift was a bit of a pain to restore from. So I switched to Deja Dup and haven’t had any issues with it.

      • raspberriesareyummy@lemmy.world
        link
        fedilink
        English
        arrow-up
        2
        ·
        23 days ago

        Having had to fix a friend’s installation because timeshift filled up the system drive, I would say one of the biggest problems of mint is that it comes with timeshift enabled by default (and with shitty settings). I recommend keeping manual backups, and not trying to restore a system, as opposed to setting it up from scratch.

        I use [not arch, but] debian, btw - haven’t had the system break on me in > 10 years. At worst, some driver gets messed up temporarily, but nothing that ever rendered my system unusable.

        • Auth@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          23 days ago

          I think its fine to have by default but issue is that when people run into critical problems its not easy to restore from the back up. Currently if you cook your system you need to put a live USB in and then run timeshift and restore.

          I would consider it to be an easy to use backup tool if the timeshift backups are in the grub menu to be booted into if there is any issues with the main install. But I dont know if this is possible or not.

          • raspberriesareyummy@lemmy.world
            link
            fedilink
            English
            arrow-up
            2
            ·
            23 days ago

            Well - to be fair, if you “cook your system”, you have a boiled system. It would be haphazardous to rely on the system booting for restoring a backup. It could be an option, I guess, as long as the system still boots.

  • selokichtli@lemmy.ml
    link
    fedilink
    English
    arrow-up
    12
    arrow-down
    2
    ·
    24 days ago

    This only happens if you use Windows with an online account. Poor souls were probably forced to do this.

  • zqwzzle@lemmy.ca
    link
    fedilink
    English
    arrow-up
    10
    ·
    25 days ago

    On the other hand, a lot of people are learning how important a tested backup strategy is.

    • B-TR3E@feddit.org
      link
      fedilink
      English
      arrow-up
      6
      ·
      25 days ago

      …and don’t forget re-testing your backups regularily. I had a really good backup strategy on my Loonix machine. Automatic (or it won’t be done), tested, fool proof. When I somehow crashed a somewhat complex encrypted LVM array while swapping HDDs against SSDs, I had to recover from backup. Unfortunately I had become a better fool than I was when I set up backup4l. I had changed the compression algo, made a tiny mistate in the config and failed to realize that for six months I had been storing empty backups every day. Outch.

      • suicidaleggroll@lemmy.world
        link
        fedilink
        English
        arrow-up
        2
        ·
        25 days ago

        Notifications will go a long way toward helping with that. Check all assumptions, check all exit codes, notify and stop if anything is amiss. I also have my backup script notify on success, with the time it took to back up and the size and delta size (versus the previous backup) of the resulting backup. 99% of errors get caught by the checks and I get a failure notification. But just in case something silently goes wrong, the size of the backup (too big or too small) is another obvious indicator that something went wrong.

        • B-TR3E@feddit.org
          link
          fedilink
          English
          arrow-up
          3
          ·
          25 days ago

          I know. I just had become lazy enough to take the daily notification’s subject line (“backup4l has run successfully”) as evidence that everything was OK. If I had looked inside the bloody mail I’d have notices that the backup’s size was 0B all the time because my self-rolled XZ-compression script failed to add data to the archives it “successfully” created. That’s what I meant with “re-testing” - I should better have written “re-validate”. My unforgiveable fault was not to look directly at the generated archives after changing the compression from bz2 to xz. Which was pretty pointless anyway as it turned out.

  • nutsack@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    11
    arrow-down
    1
    ·
    24 days ago

    dropbox and google drive have both erased data from me without copying it properly. these are not “backup” services they destroy your data

    • titanicx@lemmy.zip
      link
      fedilink
      English
      arrow-up
      7
      arrow-down
      6
      ·
      24 days ago

      Been using both for decades never had one file go missing that I have ever not deleted myself, or set to remove after backup.

      • mad_djinn@lemmy.world
        link
        fedilink
        English
        arrow-up
        9
        arrow-down
        2
        ·
        24 days ago

        I haven’t died yet, if we are sharing random arbitrary personal experiences. I expect to in the future.

        • titanicx@lemmy.zip
          link
          fedilink
          English
          arrow-up
          3
          arrow-down
          8
          ·
          24 days ago

          Well considering that I’ve been in the IT industry for over 20 years at this point. And as long as you have things set up properly and you know how things work then this really isn’t an issue. It’s not just my personal experience is also the experience of any of my clients it’s experience of any of the places that I’ve ever worked at it’s the experience of any of the thousands of people that I’ve interacted with and probably tens of thousands of people have interacted with over the past 20 years.

          • vandsjov@feddit.dk
            link
            fedilink
            English
            arrow-up
            6
            ·
            24 days ago

            I’ve been in the IT business for 26 years and I’ve seen software screw up, even when configured correct. OneDrive have lost many files for people to the point that Microsoft more or less apologised for it in 2015.

          • Angelevo@feddit.nl
            link
            fedilink
            English
            arrow-up
            2
            ·
            23 days ago

            I hold the middle ground. When set up properly, the services do tend to work just fine when left alone. Consumers often have automatic updates enabled, that is where shit hits the fan sometimes. I have had the issue of files disappearing. Fortunately, they reappeared some time after. Not sure what Microsoft was doing – we will never know.

            • titanicx@lemmy.zip
              link
              fedilink
              English
              arrow-up
              2
              arrow-down
              3
              ·
              24 days ago

              Of course I do. But it’s also my backup for files. You always have at least 2 if not 3.

              • RobotsLeftHand@lemmy.world
                link
                fedilink
                English
                arrow-up
                4
                ·
                24 days ago

                Okay, because you’re responding to a person saying they’ve lost files, on an article thread about people losing files. You seem to have all the tools to understand what’s being discussed and yet you’re still being obtuse about it.

      • A_Random_Idiot@lemmy.world
        link
        fedilink
        English
        arrow-up
        4
        arrow-down
        2
        ·
        24 days ago

        You’re the kind of person that says gems like “Computers don’t make mistakes, sir”, Arent you?