• NekoKoneko@lemmy.world
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    7 months ago

    Relatedly, Hisense also forces updates and disables use of the TV if you do not accept the update (via a full screen non-cancelable prompt).

    I learned this the hard way after Hisense broke my TV via an update that I didn’t want and then refused to fix it even after 6 months of escalations and emails.

    • henfredemars@infosec.pub
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      7 months ago

      They’re not alone, either. I had to downgrade my Visio just to use the features that it shipped with. I’m sure this is illegal, but no one cares unless you’re rich.

      • NekoKoneko@lemmy.world
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        7 months ago

        I outright told them it’s illegal, since they are unilaterally altering the terms of any T&C agreements when we started using the TV and materially interfering with our ownership and use of the TV we purchased. They didn’t care. I then sent it to our state attorney general and nothing happened.

    • roofuskit@lemmy.world
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      7 months ago

      I know they’re different manufacturers, but TCL tried this shit and I just factory reset and never setup the Internet on it. I use an android TV box for the smarts.

      • NekoKoneko@lemmy.world
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        7 months ago

        Unfortunately the firmware was the issue, not just OS software. So factory-resetting didn’t help us. But yeah, that definitely radicalized me to the “never connect it to the internet” camp for future TVs.

        • grue@lemmy.world
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          7 months ago

          Buying the TV and then not connecting it still rewards the bad behavior.

          We have to boycott these fucks and lobby to get the behavior outlawed.

          • NekoKoneko@lemmy.world
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            7 months ago

            I mean, that’s great in theory. But the amount of manufacturers of non-smart TVs is tiny, and if you are interested in the best panels and display technology, refresh rates for gaming, etc (even removing affordability), it’s very very hard to just boycott if you want to have a modern TV at all.

            • grue@lemmy.world
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              7 months ago

              [Citation needed]

              There is zero fucking evidence whatsoever that the alleged “savings” from the ad “subsidy” are getting passed to the consumer.

              • moonshadow@slrpnk.net
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                7 months ago

                Automatic litterboxes, fancy toothbrushes, vidya consoles, air purifiers are all examples of physical items often sold at a loss in anticipation of a future revenue stream off the top of my head. Ad specific, lower end smartphones are cheap to free because the money comes from selling your data (by way of tracking apps the manufacturer is paid to include). That their motives aren’t altruistic kinda goes without saying. I would be very surprised if televisions were excluded from this process, and need a new explanation for walmart’s sub-$50 ad-choked tv selection

                • grue@lemmy.world
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                  7 months ago

                  I wasn’t asking for a citation that their methods aren’t altruistic; I was asking for a citation that they aren’t enshittifying the product with ads or subscriptions or whatever and then gouging you for full price anyway.

            • CileTheSane@lemmy.ca
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              7 months ago

              You are paying for features you don’t use (such as Internet access). That’s not a win.

          • MasterBlaster@lemmy.world
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            7 months ago

            You’re implying there is an option other than not owning a TV. Please send us specifics so we can join you.

            • grue@lemmy.world
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              7 months ago

              You used to be able to still buy ‘dumb’ TVs from Sceptre up until a year or so ago, but even they’ve stopped selling them now. (I’m kicking myself for not buying one when I had the chance…)

              But the important part of my comment was this:

              and lobby to get the behavior outlawed.

              • MasterBlaster@lemmy.world
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                7 months ago

                It’s happening, but do you really believe a bunch of nonprofit low income “woke” “DEI” loving hippies are going to lobby more effectively than billion dollar corporations - er, sorry, PEOPLE - will lobby? These people literally bankroll candidates for office to the tune of hundreds of millions of dollars and have hundreds of lawyers to pick apart any resistance.

                Sure, lobby. Just understand we are just continuing the fight on principle, not because it will have any impact.

                We can’t give up, but we aren’t going to win, short of a literal uprising and even then it’s probably just going to remove the lipstick from this political pig, and the pretense of “for the people” will fall away.

      • triptrapper@lemmy.world
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        7 months ago

        I got a TCL last year and it wouldn’t let me use the TV until I set up the internet. After 4 factory resets I figured out how to put it in store demo mode, and plugged in a separate streaming device that connects to the internet. Now I realize I could have connected the TV to the internet and then blocked it at the network level.

    • leoj@piefed.zip
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      7 months ago

      Was gonna say, LG does the same thing.

      So far my only TV that hasn’t forced things in an absurd way has been my Sony… Guess what Sony just did? (Sold their Bravia TV line to TCL…)

      • NekoKoneko@lemmy.world
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        7 months ago

        Would have loved to. It was just over one year (right after the warranty ended as well), though.

        • frongt@lemmy.zip
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          7 months ago

          Is that your card issuer’s policy? I’ve done a chargeback past a year.

          • Peekashoe@lemmy.wtf
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            7 months ago

            I went through something similar and am trying to recall, I think I did look and it was past the time period. I should have tried. It’s +2 years now for me.

            Edit: Words.

    • BarneyPiccolo@lemmy.today
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      7 months ago

      My mom has a Hisense TV (because my parents invariably buy the very cheapest they can. They’d get a B&W if they could), and it just started something new - on start up, it now shows a static page of color wash, then you choose a channel. It doesn’t start on the same channel you turned off last night. Must be a new update came through. She let it sit on the screensaver all day, because it never occurred to her to try to change the channel.

      Not a big deal, but weird, and NOBODY asked for this.

    • midas22@lemmy.wtf
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      7 months ago

      Hisense are also selling their TVs with different specs on different markets which is really annoying. In the United States you get Google TV but in Europe you get the awful Vidaa OS where you can’t install Google Play Store. And the big national TV streaming apps are missing in their own app store where I live.

      I talked to a retail seller and he said that they ultimately had to stop selling them because they got so many complaints and returns. Maybe it’s a licensing issue or something but it’s just such a braindead decision that is damaging the brand.

    • amorpheus@lemmy.world
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      7 months ago

      My Hisense got worse in some ways after an update, support provided a file to get the previous firmware back and told me to disable updates. ¯\(ツ)/¯

      • NekoKoneko@lemmy.world
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        7 months ago

        Funny story, they actually did this to me before this all happened, and I was on a “I’m never going to update again” beta firmware that they gave me a link to, when the forced-update happened that broke my wifi. I didn’t disable any ADB-level processes, and I don’t think the system let me disable updates.

      • partial_accumen@lemmy.world
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        7 months ago

        If anyone remembers the cyberpunk 80s TV show Max Headroom, then they know that TV was everywhere all the time in that universe. There was a scene in one episode where the police enter a suspect’s home and discover that she had an off switch on her TV. The cops react in shock to the fact, and one of them says “She’ll get twenty years for that.”

        This universe also had “blipverts” which were a type of ad (advert…advertisement) that directly accessed your brain’s motivation to get you to buy something. The only problem was that blipverts also had a high chance of killing the people that watched it.

        This was a TV show from almost 40 years ago now and it looks like these would be the things that are coming in the next few years from now.

      • a4ng3l@lemmy.world
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        7 months ago

        As a 80s kid I don’t recall being hyped. If anything all sci-fi books were warnings for us. Younger generations embraced the black mirror shit thought.

          • a4ng3l@lemmy.world
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            7 months ago

            True for hackers… Somehow it started my career… but snow crash feels a bit like Uber-gig which isn’t what I would look forward to.

      • xerxes@piefed.social
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        7 months ago

        Except a lot less fun. That one at least had cool lights, cool buildings, and flying cars. We got rotting infrastructure and Teslas.

      • MasterBlaster@lemmy.world
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        7 months ago

        I actually commented on that somewhere. Cyberpunk is a good example of authors warning us of dystopian possibilities, not glorifying them.

    • Janx@piefed.social
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      7 months ago

      That’s great, but people who don’t already own one shouldn’t support this garbage company.

      • Know_not_Scotty_does@lemmy.world
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        7 months ago

        No doubt. The market is shriveling up for people who want a new tv that isn’t garbo. Outside of commercial displays which are like 3-4x as expensive and have lower image quality, I don’t know of anyone making dumb tvs in a 55" plus size. Yes, you can opt not to hook them up to the internet but in a house with non-tech people, its a huge hassle to get them to want to use anything other than the built in apps. Even diy set top boxes running on a pi or shield are not as user friendly for kids or grandparents.

  • Atlas_@lemmy.world
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    7 months ago

    IF YOU BUY ANY TV, DO NOT CONNECT IT TO THE INTERNET.

    Televisions were never meant to be smart devices. There’s no reason your screen should have software of its own. That would be like your face having a mind of its own.

    Ummm, <eldrich horror rant text>

    • HyperfocusSurfer@lemmy.dbzer0.com
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      7 months ago

      Applies anything too “smart” for its own good. Too many cases of those having obvious backdoors like trying to reverse ssh home, not to mention stupidest vulnerabilities imaginable nobody fixes

  • FrChazzz@lemmus.org
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    7 months ago

    I have a Hisense that I bought late last year and have never connected it to the internet (I stream everything through my PS5) and boyhowdy does that TV take every chance it gets to let me know I’m not connected lol

    • fierysparrow89@lemmy.world
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      7 months ago

      This. Have played with similar devices in the past and I was surprised how many of these devices are running standard Linux kernel with some custom engineered distros. Projects like Buildroot, OpenWRT, Busybox and a few others are what the vendors use to roll their own builds.

      A few of them agressively lock down the bootloaders in an attempt to (try to) prevent people from owning the device they’ve paid retail price for. Many don’t really bother. The good news is, that such measures are relatively easy for experts to circumvent and break down. This, of course, is not cheap, but needs to happen only once, often for more than a single model. Some kind of bounty-based system could provide incentive and financing for such efforts.

    • KairuByte@lemmy.dbzer0.com
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      7 months ago

      I believe some custom firmware for TVs exist, the issue is that they are relatively new pieces of tech, while routers have existed for a comparatively long time.

      • fierysparrow89@lemmy.world
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        7 months ago

        Based on the limited experience with a few devices (LG), the SoC in TVs are not new pieces of tech. At all. They seem old and underpowered crap. Similar to DVB-T sticks available for the price of 2 pizzas and a pack of gum on AliExpress.

  • Eager Eagle@lemmy.world
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    7 months ago

    I bought mine a few years ago, never connected to the internet, never had a problem.

    Now I’m definitely never connecting it.

    • T156@lemmy.world
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      7 months ago

      Would it not make sense for them to? Since they make budget televisions, they have to subsidise the cost somehow.

      Either that, or because they’re so budget, you’d expect them to cheap out on the electronics and not bother with anything that sophisticated compared to a bare-minimum chip.

    • Aussiemandeus@aussie.zone
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      7 months ago

      Right, i have a hisense fridge i bought 12 years ago after my second hand fridge broke, destroying all my food. I had saved up enough money to go away for the weekend but got home from work to the broken one. Had cancel my trip and use the money to buy the fridge thinking it won’t last long.

      That fridge now sits outside with drinks in it and its never missed a beat.

      I also have a deep freezer of theirs I’ve had for 8 years with no issues apart from having to replace the door seal.

  • Turgid Sturgeon@lemmy.world
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    7 months ago

    I had a 65" Hisense TV for just over a year, and a firmware update bricked it. It was stone dead, and Hisense wouldn’t even try to repair it. So I spent a little extra money and got a Samsung instead. And once it was set up, I turned off its wifi…just in case.

    Hisense can eat a bag o’ dicks.

  • cambodia@lemmy.world
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    7 months ago

    How hard is it for companies to just make a good screen screen with the necessary ports any nothing else.

    We are all losing our minds.

    • kamen@lemmy.world
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      7 months ago

      I guess it’s hard when they’ve probably factored in ad revenue in the pricing. It’s not a new practice - it’s been done with cheap Chinese smartphones that were sometimes sold below the cost of hardware and production.

      It’s terrible, I agree. Brands like this go into a list of offenders that I’ll make sure to avoid in the future.