It’s a nightmare scenario for Microsoft. The headlining feature of its new Copilot+ PC initiative, which is supposed to drive millions of PC sales over the next couple of years, is under significant fire for being what many say is a major breach of privacy and security on Windows. That feature in question is Windows Recall, a new AI tool designed to remember everything you do on Windows. The feature that we never asked and never wanted it.

Microsoft, has done a lot to degrade the Windows user experience over the last few years. Everything from obtrusive advertisements to full-screen popups, ignoring app defaults, forcing a Microsoft Account, and more have eroded the trust relationship between Windows users and Microsoft.

It’s no surprise that users are already assuming that Microsoft will eventually end up collecting that data and using it to shape advertisements for you. That really would be a huge invasion of privacy, and people fully expect Microsoft to do it, and it’s those bad Windows practices that have led people to this conclusion.

  • dmtalon@infosec.pub
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    4 months ago

    Ya, a PR nightmare for the next 15 minutes until the next unbelievable thing comes along and the ADD nature of people forgets windows is watching everything they do.

    • assassinatedbyCIA@lemmy.world
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      4 months ago

      I agree with your point, but I think it’s important not to forget just how shitty tech media is a holding these companies to account. Half the shit most mainstream tech journalist publish borders on hagiography for these companies.

    • gravitas_deficiency@sh.itjust.works
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      Ok fine, I’ll repeat it again:

      You’re right - many consumers will likely forget about it and just use it anyways. But enterprise customers absolutely, categorically will not. Even with their damage control, this is still going to hurt them a lot. Moreover, it’s going to hurt hardware sales from Intel, AMD, and Qualcomm, all of which have dumped MASSIVE amounts of capital into this tech. This is going to slow the rollout of NN-optimized chip tiles, and that is going to directly hit their bottom line. Microsoft hurt themselves AND the three most important hardware partners they have.

    • FlashMobOfOne@lemmy.world
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      4 months ago

      That’s usually what I think too, but after watching how Twitter’s gone to shit since the two big user departures, I think this could legitimately affect Microsoft’s bottom line.

      • Voytrekk@lemmy.world
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        4 months ago

        That will rely on businesses moving away from Windows. That is where they make a ton of their money with Enterprise licenses and Office 365 subscriptions.

          • Starkstruck@lemmy.world
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            4 months ago

            They do care about keeping their company secrets and proprietary info though. Recall could make corporate espionage a cake walk.

      • helenslunch@feddit.nl
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        4 months ago

        Twitter is a great example of the exact opposite being true. Are people upset? Absolutely. Did they leave the platform? Nope. Maybe a small percentage.

        • BroBot9000@lemmy.world
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          4 months ago

          It’s X.

          Stop deadnaming X.

          Anyone still clinging to the remnants of its former existence, please close your account. Stop kidding yourself.

          • AlligatorBlizzard@sh.itjust.works
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            4 months ago

            I’ll stop deadnaming Twitter when Musk stops deadnaming his trans daughter.

            And for the record, I’ve never used Twitter. It’s always kinda sucked. Now it really sucks.

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              4 months ago

              Musk is a complete shithead and that’s not gonna happen.

              Calling it Twitter is only going to accommodate the people that refuse to get off that nazi network.

              Cause you know Musk gets off on the hate of people still calling it Twitter, exactly because how he treats deadnaming.

  • EnderMB@lemmy.world
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    4 months ago

    Outside of the “Microsoft bad” comments, this is a prime example of why big tech companies need to stop promoting AI leads to a position where they are able to have influence over initiatives outside of AI.

    The worst thing to happen to basically every product/service in tech right now is AI. It’s made Google unreliable in the eyes of normal people for the first time in decades, it’s destroying trust in Amazon content across reviews and Kindle, it’s adding features to Facebook that no one ever wanted, etc.

  • CaptPretentious@lemmy.world
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    4 months ago

    This is status quo for every large corporation. Microsoft, Apple, Amazon, EVERY SOCIAL MEDIA PLATFORM, Roku… They all, ALL, push boundaries to see what they can get away with to not only sell you something, but also make you the thing they sell. Sometimes they’re bold enough to make it public what they’re doing, sometimes, it’s a leak that happens when people find out how little the company actually cares about it’s users (Apple, so many user data leaks).

    • Shelbyeileen@lemmy.world
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      4 months ago

      My bigger concern is that almost every company now has it in their contracts/terms of services, that all users are not allowed to participate in a lawsuit, be it class action, or court case against them Most of them even have a maximum sue limit too! There’s a lot that have a rule that initial arbitration cannot have a lawyer, but that won’t be enforced.

          • Wiz@midwest.social
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            4 months ago

            Sorry, this may be unpopular, but software license click-through agreements are enforceable.

            Source: I’m not a lawyer, but worked in a software contracts office with lawyers, so some of it ruined off. Essentially your legal options are, use the software according to the license agreement, or don’t use the software.

            A third option would be, I guess, use open source software so you don’t deal with that bullshit.

            Edit: Part of it is wrapped up in the Uniform Commercial Code, which is a whole bundle of standard laws which is quite complex. Basically you pays your money, and you get a thing, but there are all sports of knobs and levers to handle every contingency. You can nope out of the transaction, but you don’t get the thing.

              • Wiz@midwest.social
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                4 months ago

                Maybe?

                Again, I’m not a lawyer, but I’ve read a lot of EULAs.

                However, to challenge that, your have to sue Microsoft, against their team of super-lawyers, the best that Microsoft could buy. And you’d have to do it in the jurisdiction started in the license agreement, which is undoubtedly friendly to Microsoft. And you’d have to have some sort of standing, meaning you have suffered some actual damage from the thing you arguing against, and that you want remedied. So you sue for damages, but it can only be for the amount that you were actually damaged, which is problematic - especially for free Microsoft software. But for paid software, I’m sure there’s a return/refund clause which would make you whole.

                And you are paying your own lawyer to Microsoft, right? How long do you plan to sue Microsoft? I guarantee they have deeper pockets than you, and can outlast you in court. And remember if you lose the lawsuit, you will probably be countersued for the cost of their lawyers.

                Basically the EULAs are written by Microsoft’s very expensive lawyers. Other corporations cower in fear of Microsoft’s lawyers; I know the ones in my office did. And the rewards you’d get would be a Pyrrhic victory at best. “Do you feel lucky, punk?”

  • AWittyUsername@lemmy.world
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    4 months ago

    Apple ensures its operating systems are clean, polished, and without bloat.

    Except for all the uninstallable Apple bloat such as Apple Music, Apple TV, etc. And the numerous bugs and issues, such as still not being able to have the touch pad and mouse scroll wheel have different settings.

    • billwashere@lemmy.world
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      4 months ago

      Apple is not blameless but they are a shit-ton better than Microsoft. I have to have M$ for a few work apps but I’m primarily MacOS for desktop and Linux for everything server-side. I avoid M$ as much as possible.

  • gravitas_deficiency@sh.itjust.works
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    4 months ago

    A lot of people here seem to be missing the nuance.

    Sure, it’s problematic for their consumer market share, but you’re right that that’ll probably be forgotten by the mostly tech-illiterate populace over time. But that’s not the problem.

    Step 0 of MS’s plan for this should have been “make sure there is an absolutely bulletproof and ironclad way to disable that stuff completely for enterprise customers”. And they didn’t do that. So now, enterprise IT writ large is going to… you know… just not buy any of these devices. Which is absolutely their right.

    But the really frustrating bit is that MS may have significantly harmed the rollout of ARM-based laptops (as well as x86 chips with beefy NN-optimized tiles) with this, and additionally done real, massive harm to Intel, AMD, and Qualcomm by doing so. All three of those manufacturers have gone to ENORMOUS lengths to roll this tech out, largely at MS’s behest. They’re all going to take this on the chin if the rollout goes poorly. And the rollout is already going poorly.

    But MS thought they could Apple-handwave away the details. And they can’t, because a lot of people who understand the absurd security implications of continuous capture and OCR and plaintext storage of the OCR output. It’s not something you can handwave away. It’s entirely a non-starter in the context of maintaining organizational security (as well as personal data security, but we’ve already talked about why that’s a bit of a moot point with the general public). But enterprise IT largely does try to take their job seriously, and they are collectively calling MS’s bluff.

    The problem for the long term is that MS has pretty much proven to the IT industry with this stunt that they can’t be trusted to make software that conforms to their needs. That’s a stain that isn’t going to go away any time soon. It might even be the spark that finally triggers enterprise to move away from MS as a primary client OS. After all, Linux is WAY easier to manage from a security perspective.

    TL;DR: the issue is that MS has significantly damaged their reputation with this stunt. And you can’t buy reputation.

    Edit:

    The article has an update:

    Update noon ET June 7, 2024: Microsoft has released a statement noting it is making three significant changes to how Recal works including making it opt-in during setup, requiring Windows Hello to enable Recall, proof of presence is now required to view your timeline, and search in Recall, and adding additional layers of data protection including “just in time” decryption protected by Windows Hello Enhanced Sign-in Security (ESS) so that snapshots will only be decrypted and accessible when the user authenticates.

    It’s definitely a move in the right direction… but it also begs the question of why didn’t they do that in the first fucking place? Seriously, some heads are gonna roll over how badly this whole release was planned, and the very clear lack of due diligence.

  • Dra@lemmy.zip
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    4 months ago

    Buy a mac or support steamOS adoption or just get a linux distro. This will drive the improvement of nontechnical consumer GNU/Linux

  • jet@hackertalks.com
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    4 months ago

    Not really

    For the retail market, most people just have phones not computers anymore. Microsoft has already lost The Battle of Windows phone.

    For the Enterprise market none of this recent b******* is going to enterprise customers anyway, they would have group policies and volume licensing deals to avoid all the b*******.

    For those poor retail customers who still run Windows, they suffer, but they’re minor, not significant

  • PerogiBoi@lemmy.ca
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    4 months ago

    I figured on my gaming and VR rig that I’d begrudgingly upgrade it to W11 when W10 stopped receiving security updates and support but at this point the recall feature (which will be used to train LLMs regardless of what Microsoft promises or guarantees) has ensured that I never install that kind of spyware as an operating system.

    I’d rather spend forever troubleshooting and getting my Valve Index to work with Ubuntu than deal with a giant backdoor.

    • areyouevenreal@lemm.ee
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      4 months ago

      I wouldn’t go for Ubuntu. They are also run by a corporation that has done problematic things with the project. It also just doesn’t work that well anymore. Better off going for something Debian or Fedora based, or even an Ubuntu derivative like Pop OS.

    • dumpsterlid@lemmy.world
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      4 months ago

      It is okay to be the person that always recommends Linux, especially if you are a kind person with the patience to explain things to people in approachable terms (and you don’t just scream at people SOMEBODY ALREADY ASKED THIS QUESTION USE SEARCH whenever a newbie walks in the door and asks the obvious questions a newbie would ask).

      Now is the time, Linux is pulled up out front waiting to pick us up (with bags packed) and Microsoft is loudly shitting the bed upstairs, NOW is the time to walk straight out the front door, jump in the car with Linux and never look back. We owe it to Microsoft’s long relationship with consumers to leave Microsoft sitting confused on the porcelain throne wondering why they were abandoned and where all the toilet paper is (we are the toilet paper in this metaphor).

          • dumpsterlid@lemmy.world
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            4 months ago

            I mean… how big really is the category of software tasks that you can’t properly do on Linux in 2024? I feel like it is getting to the point where you do genuinely have to be specific about what Linux can’t do that is a dealbreaker for you rather than just falling back on “Linux can’t do what people need to do” as a general criticism of it.

            Windows can’t do what people need it to do, and it fails to do so while sucking up your private data (which if you work at a business with confidential information IS a dealbreaker). At least when Linux fails it usually isn’t simultaneously violating the IT security structure of your organization….

            The funny thing is businesses and government entities can’t even claim with a straight face that they can trust Microsoft to adhere to the meager insufficient data privacy laws that do exist when there is zero evidence Microsoft would behave that way based on the track record even if the financial penalties for failing to do so were actually real to the ruling class and not just theoretical thought experiments that involve a slap on the wrist or more like a light tickling with a feather on the nose.

            • Cosmicomical@lemmy.world
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              4 months ago

              Oh i totally agree with you. I have a feeling that the only real obstacle on the way out from windows is proprietary software, especially adobe and some custom apps for specific hardware.

  • helenslunch@feddit.nl
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    4 months ago

    As expected, there is no evidence that this is “the straw that broke the camel’s back”. Don’t waste your time reading this article.

    MS has been doing this kind of shit for decades and their market share has never changed significantly.

    Was it stupid? Yeah. Are people upset? Sure. Is anyone going to do anything about it? No, because the vast majority don’t care or they would have stopped using it a long time ago.

    • Weslee@lemmy.world
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      4 months ago

      I’m using windows 11 and after hearing about recall and all the other shit they’ve done, I’ve finally decided to make the jump to Linux

      So for atleast me, this was the final straw

      • fluckx@lemmy.world
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        4 months ago

        I had dabbled in gaming on Linux but never made the jump. After reading about recall I spent a week making my choice on OS of choice ( and then I switched a week after :') ).

        I’m fully on Linux now. Even if they fully back down from windows recall I dont need an OS that’s trying to sell me something based on whatever I do in it.

        It was my final straw as well.

        Edit: and it hasn’t really been bad either. The shader compilation after every gfx driver update is a bit annoying. That’s about it.

        I’ll probably run into something at one point. Like some anti cheat that doesn’t work and is preventing me from playing the game.

          • sgtgig@lemmy.world
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            4 months ago

            A couple people recommended Fedora spins but I’d recommend just sticking with the big distros (that have up-to-date graphics drivers readily available - so not Debian.) A lot of the gaming-focused distros are only saving you a few terminal commands and increase your risk of running into issues; they’re good, but they may not be as 100% stable as you’ll find in major long-running distros like Fedora or Mint.

            I have settled on Fedora with KDE Plasma. Here’s basically everything I copy pasted for gaming:

            # install steam, discord, nvidia drivers
            sudo dnf install https://mirrors.rpmfusion.org/free/fedora/rpmfusion-free-release-$(rpm -E %fedora).noarch.rpm https://mirrors.rpmfusion.org/nonfree/fedora/rpmfusion-nonfree-release-$(rpm -E %fedora).noarch.rpm -y
            sudo dnf config-manager --enable fedora-cisco-openh264 -y
            sudo dnf update -y
            sudo dnf install steam discord akmod-nvidia xorg-x11-drv-nvidia-cuda
            
            # install bluetooth Xbox driver
            sudo dnf install git dkms
            cd /tmp
            git clone https://github.com/atar-axis/xpadneo.git && cd xpadneo
            sudo ./install.sh
            

            I also had to enable Legacy X11 App Support through the settings gui so that Discord could receive push to talk presses without having focus.

  • 58008@lemmy.world
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    4 months ago

    I wish Linux weren’t completely fucking impenetrable for casual users.

    • Gormadt@lemmy.blahaj.zone
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      4 months ago

      It’s gotten a lot better over the years

      When I first tried it (back in 2010) it was pretty rough all around but after trying it again recently due to the whole TPM requirement for Windows 11 I’ve found it to be really straight forward

      Linux Mint is really user friendly and is what I’ve even put on my grandma’s pc

      • krashmo@lemmy.world
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        4 months ago

        Your grandma probably hates the fact that you did though. There’s a small chance that’s not the case but I’d be shocked if she hadn’t complained about it many times to other people.

        • Gormadt@lemmy.blahaj.zone
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          4 months ago

          People in my family are straight forward and blunt with their opinions and how they feel about things. She did mention it was weird looking but she was willing to try it out because her system was going to be insecure before the end of next year.

          She’s had no complaints so far in the last few months.

        • Bezier@suppo.fi
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          I think it is pretty grandma-proof; less is more. Windows xp-like start menu with no web results or other nonsense there, just internet button, picture viewer, and solitaire. Updates can be automated and there’s no easy way to break the ui, like accidentally removing the task bar.

    • areyouevenreal@lemm.ee
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      4 months ago

      It isn’t impenetrable. ChromeOS and Android are Linux based after all. If you don’t want to be prayed upon by Google you can use things like UBlue (inc. Aurora, Bazzite), PopOS, or Mint.

      The advantage of PopOS and UBlue being you can download an image with Nvidia drives pre installed.

      PopOS is a very mac like interface so you might not like it. Otherwise it’s pretty much install and go, has good community support, and even comes pre installed on some high end machines.

      In the case of UBlue they include images for specific manufacturers of laptops like ASUS, Framework, and Microsoft surface. You also get fully automatic atomic upgrades with rollback in case of failure, similar to Chrome OS. This means even if you do something very stupid like reboot in the middle of an OS update, it won’t matter. It’s engineered to be almost unbreakable even for new Linux users thanks to being partly immutable. You get a choice as well between varieties for normal users called Aurora, one of gamers called Bazzite, a development one called Bluefin, and a server version too. Being based on Fedora it’s also reasonably up to date as well, but without sacrificing stability like Arch does.

      Linux Mint is the classic easy to use Linux that runs on most computers made in the last 10 years and often older. It does sometimes struggle on newer machines with drivers though as it’s not using an up to date kernel. What it’s good for is that it pretty much just works when you have it installed and set up. It’s popular so you should get plenty of community support. It’s a quite similar interface to Windows while arguably looking better and definitely using less resources.

    • andrew_bidlaw@sh.itjust.works
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      4 months ago

      It’s just a little different nowadays. Like the other user said, they just don’t know they have a choice or what to choose and follow whatever they know…

      And what was one of the early bolsheviks’ regime strongest points? They created schools and made people literate en masse, and did it with their own curriculum. People became less suspective to ex elites and religious propaganda, and became their target audience.

      Adobe, Google, MS give discounts and special programs for education because this way people get used to their products. Many local organizations that touch these casual users don’t have a real IT department and just flow with what’s given, they don’t make an informed choice like corporations. And that’s probably the place where this switch may even start to begin. A class of students who started with e.g. KDE Plasma would be used to it more than they used to Windows, same with other software. They can already do their homework and play most games. What else do they need?

      The sharp corner is to find money to fund select schools to show others it’s not scary and makes it even cheaper for them in the long run, maybe some special troubleshooting team to teach them the ropes. I’ve heard from some users there and on reddit that their computer classes with a geeky teacher who installed Linux is how they’ve rolled in without a problem.

  • NoiseColor@startrek.website
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    4 months ago

    Lol! How incredibly detached from reality!

    Nobody cares! Well a few people care that make a big fuss, but most people don’t ever think about their os. I bet a pretty big percentage don’t know what os they use and I bet more than half don’t know what version of the os they are using.

    Nobody cares!

    • TrickDacy@lemmy.world
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      4 months ago

      Haha I thought I recognized that username. The same person arguing with me that recall was a brilliant move which will solidify Microsoft as the industry leader they’ve always been 😂